The techs were fantastic!! Friendly, knowledgeable and comforting. Of course my experience started of like a horror movie. Arriving at night, no lights in the parking lot, and the entire building was locked. No lights in the building except one office on the top floor. Yep, that's where I was supposed to go. Evidently, there's a key code that was never given to me prior to my arrival. Actually, nothing was told to me prior to my arrival. After calling the number to the company, a lady gave me the code. I went into the building, shut the door behind me, only to be locked in a DARK building with a long hallway. The elevator was " out of order", and this was unnerving. A woman, by myself in the dark in a strange building...ugh!! I made my way up to the top floor, that found again was totally dark. I walked to a door, cracked open and I peaked in, I was in the right spot, but I didn't see anyone. Finally, my tech appeared, but I was scared to death. Now I'm supposed to go to sleep....ummm, that took a bit. Again, the techs that do the sleep study are AMAZING. I'm glad I did it, but wow, what an adventure.
04:54 19 Mar 20
Clean, comfortable, lovely staff
22:52 18 Mar 20
The room was clean and hotel like, very cozy! My nurse/ tech was great! Very personable, professional and explained everything before, during and after the whole process so I knew what was going on and was able to relax and sleep. I had a great experience!
17:22 18 Mar 20
A challenge getting scheduled, but the service itself works well.
23:45 17 Mar 20
Mi hijo y yo, nos sentimos muy cómodos, elTécnico fue muy profesional y amable. Gracias
18:04 17 Mar 20
Room was a little cold. Tech was excellent explaining the procedure.
16:50 17 Mar 20
Excellent customer service, rooms are very clean and nurse very friendly.
16:32 17 Mar 20
The staff took very good care of me all through the night.
15:10 17 Mar 20
Your people at the sleep center in Hemet that night were great, very courteous, and very professional!!! They were very helpful, explained everything, and listened to your questions and answered them fully!!! To say again, your two employees there were great!!!
01:16 17 Mar 20
Staff was friendly and very nice. But my room door was opened by some unknown person while I was trying to fall asleep. It was startling and disruptive. I think that if they put a number or some sign/decal on the door to indicate it's a patient room (and not a potential restroom/ or another communal room) then the mistake will less likely happen. Other than this instance, it was a pleasant stay.
19:14 16 Mar 20
The technician was very nice, it was clean and we slept decent. The parent cot was not as comfortable and I had to take care of 2 kids the next day, it was a long tired day for me the mom on a cot with what felt like a spring in my back all night long.
16:47 16 Mar 20
A great experience. Thank you so much. Miriam Mendoza
16:45 16 Mar 20
Easy to do. Pick up machine and take it home. Follow instructions and then you can go to sleep. Wake up and take off the device. Bring it back to the location you picked it up at. Wait for your results.
Daniel K Olsen
19:07 15 Mar 20
Amanda, who was the employee who assisted my husband was professional and courteous. The office and sleep area was very clean.
01:38 15 Mar 20
Vanessa was very professional, couteous, and competent.. I give her the highest rating.
17:41 14 Mar 20
The actual experience was excellent. Getting appointment set up was the exact opposite. Took four months.
16:47 14 Mar 20
The process was efficient and the technician was friendly and competent.
19:57 13 Mar 20
I had a very good experience I got lost on my way over there and I got there and late They were very considerate they still took me in. And the man who was working that night .he was very kind young man so anybody wants to do a sleep study I Do recommend it.
16:43 13 Mar 20
I did not sleep at the center. I took a 45min instruction class.Everything was explained and demonstrated.
16:43 13 Mar 20
The place was very comfortable, clean and welcoming.The staff was great. Bernard was my personal staff member. He was very kind, respectful, and helpful.
17:21 12 Mar 20
The procedure was explained very well and it was simple and easy. Painless.
16:33 12 Mar 20
The technician in the Pasadena office treated me very wonderfully. However I wanted to again express my displeasure with the West Covina office and the way I was treated there two nights earlier. You need to do something about that. Which is why you only get 4 stars.
16:21 12 Mar 20
Everything is clean and comfortable. The room feels more like a hotel room than clinical.The staff is friendly, knowledgeable and professional. I definitely recommend this facility.
03:29 11 Mar 20
I did not do my sleep test at the center, I did my sleep apnea test at home.However, Jessica, the woman who trained me in the use of the equipment was very thorough and nice.
04:12 09 Mar 20
The technicians at Advanced Sleep Medicine are very helpful they know how to deal with people. For me being at this place was a great experience.
19:11 08 Mar 20
Technician Rosalinda was very pleasant and efficient. Only complaint is the call button light should be lit at night. I had to struggle very hard to find it in the dark. Also instructions for entering the facility should be given in advance. I had to go around the building before I could get in. I have angina so it was very difficult. Otherwise a good experience. Thanks.
19:00 08 Mar 20
Was comfortable to sleep with. Not too much distraction from my sleep like I thought it would be.
01:16 08 Mar 20
What it comes down to is the people. The staff made it a 5+ star experience. Big thanks from me.
20:08 06 Mar 20
The staff was so exceptionally nice Karina is a hard worker and she's very kind and polite she made the experience awesome I was very pleased!!!
18:38 06 Mar 20
Professional presenter. No wasted time.
KYLE M. MCWHORTER
17:04 06 Mar 20
It was a good experience, the place was very Clean , the Tehnitian was very nice and clean, very professional, thanks 🙏
16:53 06 Mar 20
Great staff super comfortable bed and bedding. Serene environment. Very quiet
16:51 06 Mar 20
I left my pillow there, and after two attempts to get it, I’ve had no response from them. They are not open for business during the day so I’ve been unable to retrieve the pillow. The courtesy of a phone call from the Kearny-Mesa office would be most appreciated. Calling the 800 customer service number did no good. You have my phone number, please call me
16:44 06 Mar 20
Had a great night my technician was excellent
19:20 05 Mar 20
Technician was very punctual and extremely organized in handling my situation. No issues at all
18:17 05 Mar 20
Overall my experience was very good! Nathan was excellent! He was kind, polite, attentive and gave instruction all through the night to reassure me and contribute to my level of comfort. He called me earlier in the evening to see if I had any questions and if I knew where to go. That call did so much to lessen my apprehension of being in a strange place, especially overnight and with someone I didn’t even know!Overall the room, bed, linens, were very attractive, clean and comfortable. There was a large recliner chair in the room that had damaged the side of the wall which was a bit unsightly. Also, used toilet paper could not be flushed and had to be placed in a receptacle which was a bit off putting. In general I would recommend the procedure and the facility especially under the direction of Nathan!
17:37 05 Mar 20
There’s not enough room here to explain the wonderful, truly personal service I received at the Indio facility. What made this a pleasant experience was the attention of the tech, Nathaniel. Very professional, yet personable. He showed who he is as a person when he helped me get into the building, avoiding an escalation with an unreasonable irate UBER/LYFT driver. He is the best this profession can achieve. Kudos to him!
16:43 05 Mar 20
She was a wonderful young lady!! She answer all my questions. So very caring.
16:31 05 Mar 20
22:19 03 Mar 20
My 11 year old had his sleep study last Friday. It was a very good experience for him. Personnel is great. Very kind and knowledgeable. And the facility is clean, safe and comfortable. Thank you for treating my kid so well. Very grateful.
Sans the Skeleton
20:30 02 Mar 20
Personnel were friendly but professional. The bedroom & bedding were clean and comfortable. They willingly accommodated my nighttime bathroom needs. Considering all the connections & wires, I slept quite comfortably. All in all it was a pleasant experience for me.
17:00 02 Mar 20
My technician Patty was amazing. Very clean and professional.On my second visit my technician was Ernie she was just as professional and friendly. A great place for a sleep study. Highly recommend.
15:48 02 Mar 20
Going to be hooked up to a bunch of things and sleeping elsewhere knowing you are being monitored doesn't seem appealing in the least. The facility and staff member made this the least amount of horrible that it could be. The room was clean, the bed was comfortable and the staff knowledgeable.
14:52 02 Mar 20
Clean, quiet, pleasant. Friendly technician. Recommended.
19:10 01 Mar 20
The Technician was amazing, helpful and answered any questions. I couldn’t have asked for a better experience.
17:44 29 Feb 20
Very easy and comfortable accommodations. My technician was super nice and reassuring
01:23 29 Feb 20
I was sooo nervous having to stay here overnight and by myself. However, one of the nurses, Byron made me feel so comfortable. He explained everything thoroughly and made sure I was good. I had a great experience here.
19:22 28 Feb 20
Outside of not being able to play the instructions video every thing else went well.
02:08 28 Feb 20
The technician was super friendly and explained everything thoroughly. The room was clean and very comfortable.
16:51 27 Feb 20
Center is incredibly comfy, clean and quiet. Staff is friendly, helpful and incredible at explaining the process. Had no problems sleeping.
16:24 27 Feb 20
The staff was very professional and nice. It was a 5 star experience. Nice Bed. Great Place.
22:47 26 Feb 20
The were super nice
17:10 25 Feb 20
This was my first sleep study. All was good. Very accommodating. Next time I will bring my own pillow but all in all it went great!
03:07 25 Feb 20
The facility was clean and the technicians were knowledgeable. They made the experience as comfortable as possible.
18:02 24 Feb 20
Very clean, cozy, my nurse was very polite and had patience with me and answer all my questions. Staff where very friendly!
16:47 24 Feb 20
The experience here was comfortable and very friendly making for a relaxing environment.
18:18 23 Feb 20
Very efficient and considerate. Preparation is tedious and was performed meticulously. I got to sleep immediately and slept well. The building does not have a number on it so it is difficult to find. I did not feel well in the morning but that is typical for me; I felt rushed in the morning.
16:54 23 Feb 20
Extremely professional and helpful throughout the process. The technician explained everything thoroughly and provided insight on the intention of the study. The rooms were clean and the bed was comfortable. Though it was weird sleeping with all the wires attached, the staff ensured I was at ease making the entire process easy to accomplish.
16:35 23 Feb 20
Great beds and staff.
John Christian Swanson
06:34 23 Feb 20
Staff was very welcoming. Answered every question asked in a kind manner. Amenities were perfect for my stay.
The RVG Fam
21:31 22 Feb 20
The home test was easy but I wonder if it gives the kind of data of a true sleep study. It seemed rather shallow as a study, but if it gives full data, I guess it's okay. The equipment was fine and the staff was professional and courteous.
17:38 22 Feb 20
DANE was very kind patient and courteous he answered all of my questions he made me feel at ease I actually enjoyed my overnight stay he went above and beyond I would gladly recommend This facility
17:27 22 Feb 20
I had a great experience at encino sleep apnea study. They put me in the presidential suite. It was wonderful. Thank you so much.
16:45 22 Feb 20
This was my second sleep study in one month it went smooth , study was on time v,ery expeditious,l slept like a baby, was in and out of there before I knew it very pleased
16:32 22 Feb 20
The staff was friendly and attentive. They made the experience pleasant and comfortable.
23:25 21 Feb 20
The woman that helped me was very attentive and was very aware of what she was doing.
16:53 21 Feb 20
tge Staff was very thorough and did a great job!
Gunnar Van Curen
16:38 21 Feb 20
Very professional and patient. Thank you so much, the nurse was absolutely great.
22:01 20 Feb 20
Staff was very nice and my staff member when I needed something she was very kind, and helpful to me, however to me the room was cold. The call button was placed in the wrong place it should have been on the left side of the bed where the apparatus that I was hooked up too. But all in all it was very nice and clean, and my staff member brought me an extra blanket that was very nice of her, I do not remember her name, she was the only female there so to her thank you for helping me, there was a gentleman there too he was nice also. I give them two members a 5 stars the room setting gets 4 1/2 stars just because of the placing of the call button and being cold other than that it was a very nice stay.
17:02 20 Feb 20
I had to have 2 tests done, both technicians were amazingly professional, kind, patient, and a pleasure to be around! Huan was thoughtful and I felt he went the extra mile to make me feel at ease. Definitely recommend them for anyone needing a Sleep study done!
16:44 20 Feb 20
I was there w/my son. Amazing service but their guest cots r ROCKS!!!
Olivia H. Sanchez
07:54 19 Feb 20
I arrived at 8:30 pm Ms Valentina greeted me with a smile and brought me in their suite, she introduced me with Angela. Admission was very easy, I let them know I had submitted everything online, they both checked and found it.Angela was my technician, she is fabulous, caring, professional, friendly, helpful. She explained everything step by step, I felt safe and comfortable making me feel at home. Valentina and Angela truly demonstrates sincere teamwork experience. Both ladies were very kind. I was reluctant but they made me feel safe , comfortable and feeling right at home . The room where I spent the night very clean, comfortable and accommodations better than a five star hotel. Both Angela and Valentina are big assets and are awesome contributors of exceeding expectations, it is truly a blessing been cared by wonderful people who treated me like family
12:40 18 Feb 20
Hard time finding the building in the dark, poor lighting in area. Would suggest checking out building in the daytime prior to appointment. Once there it was a great. Very good experience, comfy bedroom, everything explained well.
16:14 17 Feb 20
Excellent stay ,staff very attractive & courteous
20:27 16 Feb 20
Pleasently surprised. Bed and facility comfy. Technician was knowledgeable and patient with my questions. Downside was the directions. I walked around the bldg. for 20 min before finding the correct dble doors. A simple sign on the door would help.
19:21 16 Feb 20
The technician was very helpful and answered all my questions. The only problem I had is they never told me the door code over the phone and I didn’t know I needed one. I had to walk around the building checking all the doors until I finally found someone to let me in. Once I was in it was a good experience.
18:59 16 Feb 20
The facility & staff were amazing.
17:05 16 Feb 20
A beautiful clean center with comfy beds. The professional staff, Bryon was helpful throughout the night. Many trips with bathroom breaks. He explained the sleep test, the equipment, the reading, and the report will take 2 weeks. Great smiles, warm and friendly service staffs.
19:04 15 Feb 20
I now know my machine is outdated With your test machine I had the best night sleep I have had in a long time
17:38 15 Feb 20
It was pleasant I had no problems at all the nurse were fantastic explaining everything that was going to happen Your room was great I was impressed I had a very good experience there everyone new what they were supposed to do and they did it. It I was very impressed
16:50 15 Feb 20
The service I received at your Oceanside office was a veritable clinic in courtesy, service, and professionalism. I was greeted by Ashley with courtesy, respect and professionalism. Her tone and manner were positive, first rate in all aspects. Her explanation of the procedure was specific, helpful, and instructive. At all times she was the image of how this process should proceed.I will admit to having been a bit apprehensive about this procedure. By the time I left those concerns were totally delayed. Good for you.That night as I applied Ashley‘s instructions to the set up and procedure, the process worked exactly as it should, and I spent a most comfortable and productive night.
18:28 14 Feb 20
Staff are very thoughtful and helpful with all your needs.
17:55 14 Feb 20
Thank you Carlos! You were very good with my son 🙂
17:03 14 Feb 20
The host/ watcher was very nice and helpful. He is a true jokester. He made me feel so comfortable and he explained the process so well. Answers alll questions and knows exactly what he is doing. I have curly hair which made it a little time consuming for setting up the wires, the guy did a wonderful job places the wires and removing them! I would totally do it again, but the only downfall was I stayed in a smaller bed and a smaller room, than all the other rooms. So I had a little trouble falling asleep since the bed was smaller than what I am use too. I think all beds should be the same size not to feel out of space or feel some type of way staying in a smaller room. But I would totally do another sleep study here!
21:24 10 Feb 20
Thanks for your warm service and I feel very comfortable, thank you again.
Mei Fung Yeung
16:56 10 Feb 20
We had a marvelous stay and the employees where very helpful.
20:15 09 Feb 20
I was greeted properly. Great customer service was treated like a queen. Everything was clean. Very attentive. My experience was excellent five star. Keep up the good work.
18:20 09 Feb 20
Very clean environment in a professional setting with a highly efficient staff. Kudos to Byron, a great Respiratory Therapist/Technician.
02:31 08 Feb 20
The tech was great!
17:22 07 Feb 20
My technician made the best out of something that might be a little awkward. Made me feel welcome and comfortable. Bed was pretty comfy as were the pillows. The setup is nice, like a basic little hotel room.
07:27 07 Feb 20
I really didn't know what to expect. All and all it wasn't too bad.
16:27 06 Feb 20
Very nice experience.
23:18 04 Feb 20
Alex was a great respiratory tech. Great asset to the company.
22:22 04 Feb 20
Very professional and friendly. Clear instructions of what was happening were explained, step by step. I felt very comfortable. Staff was very kind and accomadating.
17:21 04 Feb 20
16:18 04 Feb 20
Very clean professional place. My husband room was comfortable and clean. The nurse that was helping us was also great. Just waiting to see what our results are now.
23:46 03 Feb 20
Nice, clean and closely! Polite and matters and knock on door.
Emily R. Morales
18:02 03 Feb 20
Facilitator was very upbeat, friendly, and thorough. Could not have had a better experience.
02:05 03 Feb 20
Your representative in Bakersfield was amazing. She was (Ashley I think) informative, punctual and explained the video, in regards to presenting her presentation. Ashley went above and beyond ( in my case) to research what exactly my doctor was requesting. (There was some confusión by kaiser). She was polite. Respectfully Norma Weyher
23:08 01 Feb 20
They made the sleep study and follow up cpap fitting as comfortable as possible and were very helpful with any questions I had during the study.
19:25 01 Feb 20
The technicians were super friendly and answer all my questions. They truly made me feel comfortable.
18:38 31 Jan 20
I forgot his name but this guy was very nice and very dedicated to his work. Very polite and respective to the patient. He really does his work in an excellent way. He deserve not just 5 stars. THANK YOU
09:33 31 Jan 20
Technician was very professional and accommodating. He walked me through the entire process of what to expect. I was sound asleep in no time!
05:53 31 Jan 20
My experience at my Advanced Sleep Medicine sleep study was very positive. Everything went smoothly. Both Amanda’s were professional and patient with me. Please give them both a big Thank You! from me.
21:31 30 Jan 20
better good place and the personal very professional , I'm recommend 5 stars..👍
18:49 30 Jan 20
Your technians were understanding and patient with me. I had a headache which made responding quickly difficult. Also waking up was difficult.
17:16 30 Jan 20
I had the kids room. Not fancy but comfy. 3 pillows . Lots of noise from freeway unfortunately. The staff are all awesome. I would recommend it to others.
Yolanda Francisca Sixta Uriarte
20:04 29 Jan 20
Hahn was great. Great customer service. He even texted me to tell me I left my blanket, and followed up to ensure I got it later that night.
16:50 29 Jan 20
I am a healthcare provider and appreciate proper treatment. Byron was outstanding. Professional, friendly and obviously knew exactly what he was doing. A very positive experience!
06:48 29 Jan 20
The beds were comfy. And they were so friendly. ..great experience
05:38 29 Jan 20
Very professional staff they treated my 3 year old son like a king they were so patient with him during the whole process.
17:13 28 Jan 20
This was my first sleep study. Dodge was the person that monitored me throughout the night. Both Dodge and the other technician we extremely knowledgeable and informative. Dodge explained everything. I was apprehensive as I headed to the location on Olympic as I knew the building would be closed. I pulled to the gate, through the intercom I said I was there for a sleep study. The gate opened, they told me I could park anywhere and which elevators to use. I laughed after the set up as I looked like I was in a sci-fi movie with the electrodes. It was a great experience.
16:45 28 Jan 20
2nd visit I came early was not too stressed because I did it before the African American guy was very nice and talkative. He did not have any inhibitions or scared to converse with me. He put me to ease they had my paperwork I was already tired so I did sleep well the room was relatively warm. I do wish the room had a restroom but it is what it is. As long as I eventually get treatment. I wish I talked to any doctor about this earlier but I was afraid of it being very expensive. Thankfully was not raining.1st visit 3 stars With my sleep problems I was afraid I might have sleep apnea. Filled out all my paperwork online but yet had to do it again because of computer problems. When queried I was told it was a glitch, and I was not the only one afflicted with the issue which was not a great sign in itself.Used Google maps and it mistakenly said it was across the street. Unfortunately, the study was conducted on a day that it was raining heavily (12/22). I was shivering for a bit until they turned on the heater. I think they should have spare blankets on rare days like this to not inconvenient the patients. I would have gladly have done another date for the study, but the options were limited to only 2 days at the end of the month of December.Finding the place was a taunting task. With poor lighting and it being nighttime with the rain I couldn't see the numbers on the building. I was also not the only one who had issues finding this place the Oriental guy I met had issues as well since both our GPS said it was the Torrance Memorial Center. I called the 1800 number and the lady attempted to help but I knew she could not do much over the phone . It was not until my friend flagged down a pickup and the lady was kind enough to direct us both to the proper place.I understand this is not a hotel room, but leaving at 530 to get out at 6am is a hassle. Leaving at 7am would be a more convenient time to get out. However, being what it was I was happy to leave as soon as I could as being the first time doing this I was stressed and embarrassed because I had to tell the lady to leave a urinal because of my prostate issues. Doing all this would have not been a hassle if the online paperwork did not mysteriously disappear. There was also construction of a new building so that was an added headache. With that being said I appreciate that the staff was calm even if there was so many glitches around them.
16:39 28 Jan 20
Stephanie was great very nice and helpful, just need shutters or new blinds in front window the light shines in room and is to bright and fist room was very cold .
17:35 27 Jan 20
A great deal of patience and gentleness was used. They used soft voices to help one prepare to sleep. Very kind individuals working there.
05:02 27 Jan 20
Clean very friendly employees. Nice experience
20:41 26 Jan 20
My technician was wonderful! Patient and amazing. It did take almost an hour from my scheduled time to actually be seen and get all the wires done, so I’d say wait to take any medications your doctor said to take. They seemed short-staffed so it took more than fifteen minutes to be seen. Walls are pretty thin so it’d be nice if they had more “quiet” signs and reminders posted. Close and convenient place.
Kacie Chapman Diaz
20:13 26 Jan 20
First of all, you need to let people know that the appointment is for a group class. I assumed that my appointment was a one-on-one with a technician. Very disappointing in that respect.Second, when I called to schedule the appointment, the person I spoke with didn't actually say anything derogatory about Kaiser, but I was given the impression that the person felt that Kaiser patients weren't equal to other insureds.Third, I spoke with someone the day before the appointment and was told to not arrive more than 5 minutes before my appointment, otherwise I could disrupt the technician. I arrived exactly 5 minutes ahead of time and was the LAST one to arrive. This information also led me to believe that this was a one-on-one appointment.The appointment class was satisfactory. The lady conducting the class seemed surprised that I brought my husband. We occasionally attends appointments together so that if one forgets, then maybe the other remembers.Carol Davis
06:01 26 Jan 20
22:02 25 Jan 20
It was a pleasant experience. The room was clean, the bed comfortable.I especially appreciated Vanessa.I hope that is her name.She has a soothing voice and is friendly and easy to talk to.When I arrived I didn’t know what to expect. She relieved my nervousness immediately. I gave this experience 5-stars because of her.
16:45 25 Jan 20
Excellent team, nice and helpful. I slept good 🙂
17:34 24 Jan 20
When we arrived we were greeted by a staff member who was a lady and she was very welcoming and very engaging with my daughter. The stay at advanced sleep was great. The beds were comfortable and the pillows were nice and fluffy. I didn’t sleep so well since I was more concerned about my 4 year not rolling off the bed. That’s the only down side of the beds.The facilitator was very gentle and patient in placing the wires on her body. He also asked for my help so nothing was uncomfortable for my daughter and also came to check up on her often. My daughter enjoyed the stay. She wanted to return the next night for another sleep study.Thank you!
16:47 24 Jan 20
The women who explained the process for the home sleep test was extremely professional. She explained the steps very clear and in terms that were easy to understand and follow.
23:28 22 Jan 20
Rick was very kind patient and accommodating 😊
18:18 22 Jan 20
My sleep tech was very polite and informed me what the wires were and where they were going to be placed. The bed was comfortable and the restrooms were clean. Overall my experience was good.
16:39 21 Jan 20
Good parking they made me feel as comfortable as you would sleeping in a place that you normally wouldn't
19:56 20 Jan 20
My tech Andrew was top notch, he was very informative, caring and put me at ease. The room was spacious and like a hotel. Bed was comfy. The only difficulty was finding there building in the dark, the complex is confusing. Look for the BLUE LIGHT above the door as you drive into the parking lot. Parking is ample
15:46 20 Jan 20
Technician very kind & professional. Best night's sleep I've had in a long time. Very clean & comfortable.
14:14 20 Jan 20
Rooms and beds were very comfortable the people who assisted in the sleep study were very professional and kind thank you so much
18:21 19 Jan 20
The specialist I worked with was very accommodating and although I couldn't sleep as I normally would have I did my best.
16:46 17 Jan 20
It was a very pleasant experience all the way around. I wasn't sure I would be able to get to sleep in an unfamiliar environment, but I went to la-la land pretty quickly in spite of being completely wired up, plugged in, and monitored by Big Brother! Even got into some vivid dreaming, as usual for me, so got to watch my own private movie too! The dude with the long hair was exceptionally nice and professional (sorry, don't remember your name at the moment) --- a great blend of friendliness and professionalism which you don't see very often.
01:18 17 Jan 20
Very comfortable and very nice staff! It was a great stay.
23:25 16 Jan 20
Gracias por todo
22:37 16 Jan 20
The Technician was wonderful, made me feel comfortable. The bed was terrible, the mattress was very hard. Very uncomfortable trying to sleep on it.
18:01 14 Jan 20
One thing that confused me when arriving at the facility is that it’s inside the big office building with the parking garage underneath it. I could see a sign with Advance sleep on it so I had to check the address again and make sure I was at the right place. It actually worked out to be better than I expected because it’s quite a secure location. You access the office from the elevator in the parking garage if your there after hours! On the wall beside it there are instructions on how to use the elevator because it is locked and requires a passcode. When I finally made it to the office I was greeted by Michael who was my Respiratory Therapist. He was welcoming and friendly and showed me to my room for the night. In the room there is basically everything you would have in a hotel room (except the minibar!!) The room was cozy and clean. The wires were all laid out on the bed so after getting changed into pjs I sat in a chair where Michael attached all the wires to my head, legs and chest. He was easy to talk to and super friendly. It made me feel much less anxious. There is a bathroom with a shower, sink, toilet and plenty of room to change. It’s very clean and nicely decorated. After laying in bed and after Michael had calibrated the wires and machines I was able to either watch tv, read or use my phone until I was sleepy. You have a call button and you can press it if you need assistance during the night. It was easy to detach me from the wall so I could use the restroom if I needed it. The bed in the room could have been a little more comfortable but it’s only for one night and the sheets were very clean and soft so it wasn’t a big deal. After the night is done, I was woken at 5am to be detached from the wires and after you’re unhooked you can leave. It was such a smooth process and not as worrying as I had thought. There are quite a few other bedrooms in the facility so you can sometimes hear noises but it wasn’t a problem either. I would definitely recommend this sleep study center. And Michael gets 5 stars from me!
16:45 14 Jan 20
Fong made things easy. Priceless!
18:47 13 Jan 20
The staff was really great very polite and professional. My first experience doing something like this and it was painless. The study was for my 9 yr old son and he wasn't nervous at all. The staff made him feel comfortable.
16:28 13 Jan 20
Mostly good.The website and someone on the phone (at the main office, not at this location) both said they'd wake me by 5:30 a.m. and I'd be ready to leave by 6. Actually, it was about an hour and a half later. I'm not complaining about the opportunity to sleep later, but it is important to know that this may happen so that you can tell your employer that you might be late to work in the morning (or if you are not bringing your car and need plan public transportation or for someone to give you a ride home) and so you know what clothing, sunglasses, etc., to bring.One suggestion: There should be a shower, both to help getting the stuff out of your hair and so that you can go to work after an overnight test without having to go home first.
21:57 12 Jan 20
The technician was excellent. Very knowledgeable and friendly.
23:02 11 Jan 20
It was a very relaxing professional experience..i slept.a little better than usual...it was very clean and the attendants were pleasant and so nice..thank you.
07:03 11 Jan 20
The facility was very nice, almost like staying in a hotel. The tech on duty (Dane) was very professional. Explained every detail as we went along and was very reassuring. I did put on the CPAP about halfway through the night and not having used it before, it took some getting used to. Again, Dane was very supportive.
23:49 10 Jan 20
Amy was incredibly sweet, and it's obvious she enjoys her work. She was happy, efficient and put me at ease right away. Please tell her "thank you" again for me.
16:32 10 Jan 20
The staff was exceptional!Experience very enjoyable!
DHL MINISTRIES Decisions Habits Lifestyle
17:02 09 Jan 20
I have to give this place a 5 star but if I was able to give more stars I would, I had never been to a sleep study before and didn’t know what to expect, the tech that was assigned to me made me feel very safe and comfortable, a very nice and caring guy, I really don’t like to sleep away from home so I didn’t know how it would go, but to my surprise my stay was very good,. Thank you for caring for me
16:27 09 Jan 20
I had a very good experience, everything was well explain the room very clean and cozy , all personal were friendly and kind, I would definitely return here and recommend this sleep study medical. Thank you!
22:20 07 Jan 20
Despite being hooked to a million wires and having a mask on my face, I had the best sleep I've had in almost 2 years. The technician was friendly and helped me feel comfortable. I forgot what it felt like to wake up and actually feel rested.
17:04 06 Jan 20
The staff was very friendly, and made me as comfortable as possible, with all those wires!! I would recommend this center to everyone. Thanks
16:58 06 Jan 20
Very comfortable and friendly staffWould recommend hemet office
16:41 06 Jan 20
The young man was very friendly. Knows his job very well. Again thank you
16:34 06 Jan 20
Easy processThe one thing is that the actual device is confusing, in terms of when it is actually recording. There are a lot of lights on the thing, and it's hard to know which lights mean it's working. I went through the entire night with this thing on me, and I'm unsure whether or not it recorded.
21:10 05 Jan 20
The place was very nice and clean. The Tech was congenial and informative. The Tech was a gentleman and made me feel comfortable.
17:25 05 Jan 20
Very good experience. Technician did a great job.
17:20 05 Jan 20
Karina the technician was very personable and profesional
18:25 02 Jan 20
Great tech. She was really nice made me feel comfortable.
17:13 02 Jan 20
A very pleasant experience. The staff was good at accommodating me.
21:51 01 Jan 20
Very Helpful and Informative Staff.
18:41 01 Jan 20
Facility was very clean and cozy. Tech was super nice and friendly.. One weird thing was when I clicked on the address in the text they sent me for the driving map, it lead me to the old encino office that I did not even know existed (heard about it after I got to the correct address, from the front desk lady) not the address in the text. Google map. I was really perplexed where I was at and rerouted by using waze. Luckily I wasn’t late. When I arrived there was another lady asking if that was the right place. Maybe she had same experience.
04:47 01 Jan 20
Excellent Service. Explained everything in detail to help ease any anxiety.
Big Game James
17:40 30 Dec 19
Es un lugar seguro, limpio, confortable,y el personal es muy educado y amable. Te explican todo el proceso antes y después del estudio.
16:47 30 Dec 19
Súper Nice staff.
17:52 27 Dec 19
They were very nice and explained everything clearly. Made sure I was as comfortable as possible and gave me quick results.
04:22 27 Dec 19
The therapist in my opinion would be a 5 stars. Facility a 4 or less. The bed was 100% unacceptable. Suffered backache for a week.
21:33 26 Dec 19
I was given the wrong address for the location within the business complex.
16:51 26 Dec 19
Lugar excelente y todos los trabajadores fueron amables y de maravillas. Me trataron bien y me hicieron sentir cómoda y como en casa.
20:53 25 Dec 19
Excellent experience. My technician was kind, gentle and explained each part of the testing procedure. Room was spotless and the mattress was so comfortable. Can you tell me the brand please?
17:19 25 Dec 19
The nurse was great with my daughter very patient and explained everything to my five year old what was going to happen great service
01:46 25 Dec 19
The staff were professional and friendly and helped my daughter stay calm and explained everything in a kid-friendly way for her to understand the process. Everything was quick and well-managed and went as perfectly as possible! I really appreciate the care the tech took to be friendly and make sure our needs were met. I can’t remember his name, but he was truly amazing. My daughter is still talking about how nice he was. (He had tattoos on his arms and I think had a 3 letter name. He told me when I was filling out paperwork and it just didn’t stick in my brain.) The facility was very clean and well-kept. I was literally blown away by how well it went. Thanks so much!!
The Emerald Jar
19:38 24 Dec 19
Everyone was really friendly, nice, and professional. All my questions were answered.
16:43 24 Dec 19
People were very much in tune with their job. They explained everything very well.
21:35 23 Dec 19
Very pleased that the tech was patient, friendly and informative.
18:51 23 Dec 19
I was so scared going into this place, I showed up for my appointment around 9pm so it was dark and the Victorian style building didn’t help. Jennifer was my nurse and she was amazing, I immediately felt safe and comfortable after interacting with her. I have watched one too many horror movies growing up so I was paranoid and on edge.. literally checked under my bed. She ensured me if anything were to happen she’d help me lol She then showed me to my room and hooked me up to the necessary equipment. Netflix was provided in the room along with a fan and the room was clean and cozy. I was out by 6am the next morning, overall it was a great first sleep study experience.
17:26 23 Dec 19
I was treated excellent. Alex was awesome so nice. Thank you and Merry Christmas
16:49 23 Dec 19
Had a very comfortable night and the technician explained everything to ease my fears. Very professional.
21:07 21 Dec 19
Everyone made us feel at home and really felt very comfortable! Thank you!!
ZENIFY Corporate Wellness
19:19 21 Dec 19
Very professional and courteous
16:53 21 Dec 19
I had my sleep study last Monday (Dec 16th) and the medical staff was very nice and caring. I was very concern of frequent urination and she assured me that it is OK. She checked on me and was very professional.
02:12 21 Dec 19
Very professional. The young lady who explained how to use machine was very knowledgeable and precise in her instruction.
17:04 20 Dec 19
Was comfortable when sleeping. Was in a safe area. Didnt feel nervous about not sleeping at home. Left my book there 🙁 called to retrieve it and now getting the run around to get it.
16:25 19 Dec 19
It was comfortable. Friendly staff. Hotel settings. Strongly recommend.
05:17 19 Dec 19
My stay at Advanced sleep center was my first time and the saff was professional and friendly treat you like family 5 stars i recommend .thsk
03:31 19 Dec 19
Cool dark place. Staff was nice. The beds were decent, but not super soft. They are a bit thinner then I like. But I am sure if I asked them to add more bedding, they would of obliged. It is hard getting used to being strapped up with wires around you and straps around the chest were constricting a bit. I also had to call to get code for the door. No one text me or gave me one prior? Overall it was Clean and I felt safe and sound.
03:52 18 Dec 19
Staff and environment was great and comforting
22:41 17 Dec 19
Very helpful and friendly technician.
20:57 17 Dec 19
Wonderful, kind, and helpful technicians. My daughter enjoyed the experience 😊
Sanford Autism Consulting
16:18 17 Dec 19
Lugar muy lindo y sobre todo limpio, amable personal y muy profesionales, te hacen sentir tranquilidad y confianza.
00:35 17 Dec 19
Very nice tech I think his name was Rich or Rick!
17:47 16 Dec 19
Noel was delightful! Very professional, knowledgable and friendly! She made being in a completely foreign environment with sensors stuck all over my body a better experience than it could have been. The facility was clean, homey and comfortable.
17:36 16 Dec 19
My technician was very personable. The front desk reception was warm and inviting. The experience was very pleasant.
16:41 16 Dec 19
I had a great service the nurse attended me politely
16:33 16 Dec 19
I parked on P2 in the parking garage, took the elevator to the 4th floor, and rang the office door bell when it was my appointment time. Easy! The lab tech was very professional, she explained the procedure, then attached a Lot of wired sensors to me, and then I went to sleep. (It helps to be tired so it's a little easier to fall asleep with all those attached wired sensors).
Edgar Wallace Jr.
07:26 16 Dec 19
Our technician was great with my 10 year old! From beginning to end everything went smoothly. The only minor detail I feel could be improved is that talking in the hallways should not be allowed. Other than that, it was a great experience for my son and myself!
16:31 15 Dec 19
They took care of me all night, and were professionals at what they do, I'm very thankful
16:29 15 Dec 19
Staff where very polite and made me feel comfortable. Great experience.
17:37 14 Dec 19
Great Experience , the staff was Excellent .
18:56 13 Dec 19
Experience was very nice. I was very skeptical about the facility before assessing to the facility but it surpasses my expectations. Room and bed was clean and organized. Heather was very kind and polite. She explained the process. Great experience. Can you please send my study report to my doctor asap because I have an appointment on Dec.15th. Thanks
18:50 12 Dec 19
Me gustó mucho la atención que recibió mi hijo la muchacha muy amable no recuerdo su nombre pero creo es la única que habla español
16:28 12 Dec 19
I had a great experience. Alex went over and above what I expected. Great customer service. Thank you for everything.
16:59 09 Dec 19
It was a very good experience...Everybody there is very helpful
21:08 07 Dec 19
Very clean and professional.Friendly staff.
20:36 06 Dec 19
Very clean, efficient and professional. My Sleep Technician Kelly was, not to be too corny, a dream. She was extremely lovely, informative and warm.
23:31 05 Dec 19
01:00 04 Dec 19
The technician that set me up and got the study done was very professional and knowledgable.
18:41 01 Dec 19
It was an amazing experience, my daughter conversated with the employee so well. I do recommend
16:27 30 Nov 19
Overall a pleasant experience.The Resp Tech was very helpful and courteous.
06:29 30 Nov 19
I have to say at first I was really nervous about the sleep study. I’m going to be real with you I was scared about passing gas in the room lol or better yet waking up with someone sitting there looking at me sleeping. Well non of those things happened but I would say I never felt so comfortable and relaxed I slept so hard woke up extremely rested. I would definitely recommend them 1000 times the staff is amazing.
17:53 26 Nov 19
They were so nice and explained everything calmly and simple. Sleep to put it briefly sucked I’m not comfortable sleeping in an unfamiliar place but the room was very comfortable good tv with cable and the bed was comfy too. Thank you to the lady who took care of me
04:40 26 Nov 19
The personnel at advanced are very nice and pleasant to work with. They are very considerate. I really enjoyed the time I spent there.
22:13 25 Nov 19
Everything was great. Thank you!
00:15 25 Nov 19
Your establishment was very clean and inviting the technicians were very nice and through on explaining how everything should go I recommend it to anyone who wants to have a better life do the sleep study if you feel like you should need one or if your doctor recommends that you should try it don't hesitate to do it just try it
17:57 24 Nov 19
This place is nice and clean.
18:55 23 Nov 19
The young man Andrew, was one of the most kind, helpful, and respectful to me.. He explained everything to me and I understood, I must say, it was so fresh and comfortable place, I would love to be there every night, best rest I've had in years.I will definitely be referring ppl to your place.Thank you.
18:46 22 Nov 19
Everything was 5 star from the time i entered to the time i left.
14:39 22 Nov 19
Everyone was very nice, polite & respectful (I've been twice). Being that this is a SLEEP study facility, I think the lights should be dimmed as much as possible. In the room when setting up-I understand light is needed, but it is SO BRIGHT!! One of the problems I have is falling asleep, & the bright lights don't help. Also, the restroom lights are extremely bright, too.
01:19 22 Nov 19
Comfortable setting, friendly staff, explained everything about test. Easy access to location and ample parking.
18:29 21 Nov 19
Great experience. Alex is a technician that goes well beyond the scope of his work. I believe you should know he is a great asset to your company. Thank you.
16:52 20 Nov 19
Since N is a minor I will leave this comment for him. Everyone was extremely professional and caring. The technician was patient with all my questions and very knowledgeable. I would suggest that the person or persons who make the beds actually look at the bedding. Both the sheet and the blanket on the "caregiver" bed was dirty and they had placed a folded flat on the plastic mattress as a fitted sheet. I unfolded it, placed the dirty side down so when I turned I wouldn't end up on bare mattress and I asked for different covers which was immediately brought and was so incredible that I wish I knew where to purchase that comforter. I didn't know what to expect and after showing the video to my sister who has done a sleep study, she was shocked by how nice it looked compared to where she had to do for hers. So thank you for making it a positive experience for both myself and my son.
16:42 20 Nov 19
The staff was friendly and professional. The facilities new and comfortable.
17:17 18 Nov 19
Excellent service. The man who assisted us was very friendly and worked well with my daughter (the patient). He was kind and made the whole process easy. I highly recommend!
00:46 18 Nov 19
My wife had a sleep study there. The facilitator there could not have been more helpful. My wife has memory issues as a result of a stroke, so he took extra care with her as well as myself. He was great! The only concern that I had was it would have been nice if the initial questionnaire that had been completed would have been available to this location, so that it would not be necessary to (re)complete it a second time. One other thing, we had heard about some of the sleep centers in the area being dirty and in disarray. My wife said this place was very clean.
16:49 17 Nov 19
I was a little scared at first because I didn't know what they were going to do. But my nurse explained everything to me and as she put the wire on me we had a nice conversation. After she left I felt better and went right to sleep.
23:53 16 Nov 19
The technician, Ronnie was very knowledgeable, and very friendly. I think I slept well. The room was very comfortable. Good experience.
17:09 16 Nov 19
Stephanie was professional, helpful, and patient. I appreciated her style in this vulnerable situation.
20:14 14 Nov 19
Dane was amazing! The rooms are spotless and comfortable!
MICKI DI MICHELA MARTINI
15:20 14 Nov 19
The Respiratory Technician, Alex, made the process comfortable and clear. All around an easy and informative process.
16:45 13 Nov 19
The people and the place is so comfortable they made you feel welcome just like home but more comfortable the bed was heavenly and the nurse she was attentive nice friendly
03:30 12 Nov 19
Initially, I was apprehensive about my upcoming overnight sleep study because I had encountered so many problems in trying to get this appointment scheduled. I had come to the conclusion that everyone at this company must be brain dead. Since I didn't have a much better alternative, I finally agreed to go ahead and just get it over with. Thankfully, and much to my surprise, my sleep study experience turned out completely opposite than the one I had with scheduling it. The moment I walked in, I was greeted (by name) by the most delightful young woman. Missy was smiling from ear to ear, immediately putting me at ease, and it only got better from there. She was very patient with the various struggles in trying to find the proper CPAP mask to fit me. I had some difficulty getting to and staying asleep, due to a number of medical conditions which leave me in a great deal of pain. Despite needing to get up several times during the night, in addition to the other issues with the mask, Missy remained extremely helpful and patient with me. She even kept her terrific sense of humor throughout my entire stay. In the morning,, she voluntarily helped to wash the paste from the electrodes out of my hair. My only single complaint with this overnight experience is that the mattress was awfully uncomfortable. I almost felt like I was laying on a straw bed. Aside from that, the room was cozy, including a nice TV set, and the whole place was very clean. Missy truly made this experience a positive one for me. I simply cannot say enough good things about her. A truly delightful, professional, and lovely young woman, Missy is a very skilled technician who clearly loves her work. She is a huge asset to Advanced Sleep Medicine. Thank you, Missy!
02:36 12 Nov 19
Wasn’t sure what to expect as I had never had a sleep study done. This place was very nice, comfy, cozy, accommodating and clean. Staff (Noel) was very pleasant, easy and helpful. The gentlemen at the desk was also very pleasant, helpful and extremely nice. Would definitely recommend this place if you’re going for a sleep study.
00:07 12 Nov 19
Very clean, well kept facility. The bed and pillows we’re comfortable. I would have had a great nights sleep had i not had all the electrodes stuck to my head, torso and legs! Thanks for the excellent care from the clinician.
17:14 11 Nov 19
I took my mom for a sleep study at this center. She was nervous and our technician Jason B was able to explain everything to her and was able to comfort her. He was professional, very knowledgeable and very helpful. Thank you!
06:04 11 Nov 19
The workers really very nice
19:26 10 Nov 19
Very convenient and staff was very helpful. They explained everything about my home sleep study and how to operate the device.
19:13 08 Nov 19
Very clean facility & the staff was professional, knowledgeable & courteous.
16:26 08 Nov 19
Things went well. Your technician, Amanda made sure I was comfortable. Explained what was going to be done and answered all of my questions. The bed was comfortable and I think I slepped very wellFortunately, I had someone drive me to your facility otherwise I don't think we would have found your place. All in all everything went well.
16:25 08 Nov 19
Fantastic service! I always loved these guys. I made the mistake of going with another company that lied to me, claimed insurance denied my new CPAP when they had never even contacted them, mistreated me and refused to stop supply shipments. Skip terrible SleepMEd, now Verus/AdaptHealth and use solid, honest Advanced Sleep Medicine.
18:23 07 Nov 19
the most greatest place to go do your sleep study I believe is in Oceanside it's like a five-star motel stay you will not regret it and you will hope and pray that you will be able to do another sleep study there God bless you guys and thank you for your your business.
16:16 07 Nov 19
Was a very nice soothing experience. Staff was very imformative.
16:16 07 Nov 19
Staff was extremely professional and explained every part of the procedure. He didn't complete until he was sure that I was comfortable with each segment of the study. And in the morning, he was accommodating and helped me to adjust to the morning. I was able to sleep better than the first time I attempted it, and hopefully the test results will help in my medical condition or verify if i need more assistance.
08:26 07 Nov 19
Things went very well
16:47 06 Nov 19
The staff was great and very attentive! The place was impeccable from the lobby, the room & restrooms!! The room I stayed in had no window, which was just fine & it was very comfortable!! I didn't need it, but if you're wondering they do validate the parking!! Thank you all for letting me have a great experience on this tests, which I needed soo much!!!🌚🌠🛏🦉🌞
Siomara Esmeralda Santizo
03:42 06 Nov 19