Customer Reviews

The test was super easy to do!Instructions were given in two formats. Hard copy and videoFernando helped me and was completely proactive in fixing my issues in a timely mannerYes 5 Stars’
A.R. batucl
A.R. batucl
17:09 16 Mar 23
Excellent help for my sleep apnea problem
Victor Nieto
Victor Nieto
18:06 15 Mar 23
That test is easy to do by myself and really convenient nor doing at home on my bedThanks a lot
KimHoa Ta
KimHoa Ta
18:07 24 Feb 23
The video make it really easy to set up and I like how you know it was done correctly right after you wake up, 10/10
Alexsas Cosme
Alexsas Cosme
01:32 23 Feb 23
I had the Inspire Sleep device implanted on 11/24/22, and turned on 12/27/22. I was in afib around Nov. 1, so do not think that Inspire was the cause. I had a cardioversion on 1/18/23. First patient the Duke doctors had done with the implant. There was a protocol in place for the Inspire device. Cardioverted first try and in sinus rhythm for 2 weeks, then back in afib. Right after cardioversion I had to use my regular sleep apnea machine w/mask for 2 weeks. I went back into afib which I have been treated over 10 years. I went to my surgeon to turn Inspire on to be on the safe side--all went well. I am now going into the 7th setting this week. Here are my comments. Yes there was some pain after the surgery and I did have a headache for a few days due to how you lay during surgery. My 2" neck healed faster than the 2" chest incision. I no longer have any pain in the neck but the chest incision bothers me every so often. Sometimes if I lay on my side it hurts when I turn. It is my understanding after ~six months this will go away as the device has to become encapsulated into the scar tissue. The scar on the chest itches at times also. However, every day is better than the last. Every time I increase the level of the device I notice the strength more at the beginning and after a few days it resolves and does not bother me. Once I reach my ultimate level, I expect I will sleep as normal. I remember getting used the the sleep apnea machine and mask which took time as well. If you remember this, then remember the Inspire device is similar. Be patient, go slowly, and do not rush the settings. Just wanting to continue my journey until the sleep study takes place and I find out the results. The good news for me was that I met someone by chance that had the same doctor and implant 2 months before me. We compared stories which had an impact on my journey. The surgeon's office was attentive to our individual needs as well as the 24 hour hotline. If you are considering this surgery, please know everyone has a healing and device process that lasts a few months. It is not instant gratification. I am 75 and the surgery has been worth it.
Kenneth A. Terrett
Kenneth A. Terrett
18:56 20 Feb 23
I've had inspire activated for a m9nth now. Is it supposed to constantly shock the tongue muscle even when breathing out? Mine shocks the tongue continously thru out the night whether breathing in or out. I still snore
David Willis
David Willis
20:43 01 Feb 23
Did it at home . Very easy
Judy Villaescusa
Judy Villaescusa
18:05 12 Jan 23
Everything was fineThank You!
Maria Perez
Maria Perez
15:50 05 Jan 23
Excellent customer service
Lisa Guardi
Lisa Guardi
21:37 03 Jan 23
Great to have a sleep test in the comfort of my own home. Awesome job!
Keith Pitts
Keith Pitts
23:00 31 Dec 22
The test was extreme simple, not like my original test years ago. Glad I could do it at home and it took only one day (night)
Edward Hernandez
Edward Hernandez
18:36 24 Dec 22
Video instructions on YouTube was much easier to follow than the written instructions. No issues, taking the test was easy.
Andrew Gallagher
Andrew Gallagher
23:37 16 Dec 22
The testing procedure and the equipment returning procedures were made very simple.
Debbie Tillman
Debbie Tillman
00:38 12 Dec 22
Was easy to take test at home
Marie Garcia
Marie Garcia
22:51 03 Dec 22
I did my test at home. It was easy and comfortable. I was able to sleep thru the night.
Teresa Rivas
Teresa Rivas
18:43 28 Nov 22
It was very easy to do the at home sleep study. They provided all the step by step to get it done
vicky v
vicky v
18:50 27 Oct 22
Convenient and easy to use.
Jim DeBiase
Jim DeBiase
18:10 26 Oct 22
Very easy to use. Instructions were very detailed in how to use the device. The material they use is not restricting at all, very easy to sleep with.
Vicki Stoddard
Vicki Stoddard
18:16 27 Aug 22
Everything was very explained & demonstrated. Very easy now device is being mailed back today.
Della Boyer
Della Boyer
17:25 28 Feb 22
One comment I have…Nothing in the instructions speaks to the tension of the belt around your chest. I was standing when I put mine on and since it wanted to slide downward, I kept increasing tightness until it was snug-firm (I would not classify it as tight). Unfortunately, I woke after 3 hours feeling a severe ache at the front sternum point and the back spinal point directly under the belt. Although I immediately loosened the belt, the pain continued and kept me from falling back to sleep. The only way I was able to alleviate it was to sit up. Eventually I moved to a recliner that allowed me to be in a semi-reclined position and I was able to fall back to sleep after an hour or so. It took a good 24 hours for the aching to completely dissapate. I have not received my sleep study results to learn how this affected the data.
Laura Gest
Laura Gest
19:09 31 Jan 22
Easy to do. Easy to sleep in. Specific instructions are needed for women in wearing the belt. I wore it above my breasts which was more comfortable than over them or below them. There were some counterdictory instructions on different pages of the instructions. 1)The oximeter was not disposable and one instruction said to not return it but to dispose of it. 2)Also one instruction said to attach the canula end to the data collection box, counter clockwise and on another page it said twist it clockwise. The apparatus arrived a day late. Returning was so easy!
Maryann Volmert
Maryann Volmert
18:06 14 Jan 22
As far as the product and company goes, I feel good about them, came in on time.The service with Fernando was good in helping me. My problem is I have trouble sleeping with anything on my face. I hope the product resolve a good reading. When I get the results, I would give a better answer/
Arthur Zavala
Arthur Zavala
20:09 30 Dec 21
The instructions were easy to follow and it was not uncomfortable to use. Great device!!
Julie Minnard
Julie Minnard
16:19 25 Dec 21
The device was very easy to use and the materials made it that much easier ! Thanks!!
I absolutely love these guys, but sadly heard they went out of business.
Cyle Tisdale
Cyle Tisdale
03:26 27 Jul 21
The clinical test was administered in a professional manner. But there are problems in the office.
Larry Taylor
Larry Taylor
01:09 03 Dec 20
Very comfortable facility, great sleep specialist technician handled my sleep study. The administration is a little disorganized regarding paperwork, did not have me on the facility schedule, but the sleep specialist did some research and found my appointment on the computer. Not his fault at all! I had asked them to send me registration paperwork ahead of time, twice, and never received it so I had to fill it our when I arrived.
Laura Pinkham
Laura Pinkham
01:28 16 Nov 20
Dane was my technician. He was very professional, knowledgeable. He was easy to talk to, answered all my questions. The room was comfortable and cozy.
Laurel McEntee
Laurel McEntee
02:13 15 Nov 20
My experience was terrific. The technician I worked with, Amanda, as well as the additional staff, were very kind, patient, hard working, knowledgeable and efficient. The location is safe and there is plenty of parking and of course the facility and its resources are excellent. I would recommend this place to anybody who needs to do a sleep study. Thank you!
Michael Duenser
Michael Duenser
23:31 14 Nov 20
Excellent. There folks are very professional and highly competent; and did I mention super kind!
Mark Kalkoske
Mark Kalkoske
22:35 14 Nov 20
I had a wonderful experience at this facility. Particularly the one in Torrance. My tech was awesome, he really made my stay comfortable. The staff were polite, attentive, and helpful.. I personally enjoyed my stay at Advanced Sleep Medicine. It felt more like a getaway than a sleep study..
Niya Hollie
Niya Hollie
23:54 12 Nov 20
My technician, Patrick, was great! Very patient and kind and brought me a reading lamp so I could read my book and calm down for my study.
Mariel León
Mariel León
16:19 10 Nov 20
Took my son in for the study and Andrew, the tech, was awesome. He walked my son through everything and explained what each of the wire was for. He talked to him as a person, not a child and just had a conversation with him. Made the experience that much easier and helped to ease my son’s nerves.
Vanessa Flores
Vanessa Flores
03:03 10 Nov 20
My apologies for forgetting the name of the technician who treated me with the highest level of professionalism, courtesy, patience & compassion. She answered all my doubts, concerns, and safety inquiries i had. Sorry for not remembering her name but I give her a 5 Stars for her. Thanks for everything!!!
Ladya Godoy
Ladya Godoy
19:33 06 Nov 20
Nurse on staff was very informative and helpful. My room was comfortable and didn't have any issues. Get your sleep studies done here! 🙂
sixteenth puppet
sixteenth puppet
17:20 05 Nov 20
My dad went for a sleep study here, and the technicians were very professional and treated him with dignity and respect.
Nk Chuk
Nk Chuk
18:10 03 Nov 20
Very professional
Kimberly Wooten
Kimberly Wooten
19:50 30 Oct 20
I thought it was a very pleasurable and intellectual experience regarding my overnight stay at Advanced Sleep Medicine Services. I thought the staff was very agreeable and had great customer service skills. I enjoyed my time at Advanced Sleep Medicine Services.
BrianOC
BrianOC
08:16 27 Oct 20
Professional, clean & friendly
jeffery Gade
jeffery Gade
01:22 27 Oct 20
The nurse who worked on me she was perfectly 👌. She made me feel at home since it was my first time to do this she cooled and made me relax to get through this sleepy study
Ambrose Nasasira
Ambrose Nasasira
19:17 26 Oct 20
This was my third sleep study and the best experience yet. The staff took great care of me. Answered all my questions and explained the process. The facility was clean. The bed was comfortable. Everything went well. Thank you!
Carrie
Carrie
16:38 26 Oct 20
Cameron was very informative and such a great guy. This was my first sleep study and he put me at ease. Very kind and gentle with all those wires and tape. I hope he gets an attaboy from his boss because he deserves it.
Lady Leprechaun
Lady Leprechaun
05:03 26 Oct 20
Feel like home, but if the bathroom inside the room will be great, thank for my nurse she was good,
Salawa Hakeem
Salawa Hakeem
18:06 24 Oct 20
It was great very professional would recommend to anyone.Thanks for a great experience.Harry Fritz
Harry Fritz
Harry Fritz
19:10 30 Aug 20
Everything was just the best from the staff to the room I really enjoyed the stay Thank you!
Martha Ceballos
Martha Ceballos
16:20 20 Aug 20
Great experience! I was made completely comfortable and well taken care of. Even though they have to monitor you with tons of wires hooked up to you it was easy to fall asleep. It was a nice cool night sleep for a hot sleeper like myself. Nurse was Excellent at communicating everything that I need to know about the study and made me feel comfortable and well taken care of. Thank You!
Alex Garza
Alex Garza
16:11 11 Aug 20
GREAT, lady that hooked me up was very good at her position. The one time i needed her she was their in 20 seconds. Great room and bed. I want those sheets never had any that soft.
Patch Frank
Patch Frank
16:34 25 Jun 20
Extremely kind and knowledgable staff, clean and comfortable bed/room... A much better experience than I had anticipated. Professional, top-notch sleep research center.
Roger Fisher
Roger Fisher
16:09 25 Jun 20
This was a very easy and pleasant stay for my sleep test. Nichole was just a great person with a great personality to administer the procedure. The condititions for a good sleep were above my expectations, and I had a good night sleep. And, there's a Starbucks just a few blocks away for my required morning brew!
David Pylman
David Pylman
02:44 08 Jun 20
Staff was very helpful and compassionate explain everything that was going to take place. Overall a great experience
john ford
john ford
01:33 25 May 20
Easy to do. Pick up machine and take it home. Follow instructions and then you can go to sleep. Wake up and take off the device. Bring it back to the location you picked it up at. Wait for your results.
Daniel K Olsen
Daniel K Olsen
19:07 15 Mar 20
Had a great night my technician was excellent
KENNETH Knisley
KENNETH Knisley
19:20 05 Mar 20
The home test was easy but I wonder if it gives the kind of data of a true sleep study. It seemed rather shallow as a study, but if it gives full data, I guess it's okay. The equipment was fine and the staff was professional and courteous.
Ronni Sanlo
Ronni Sanlo
17:38 22 Feb 20
DANE was very kind patient and courteous he answered all of my questions he made me feel at ease I actually enjoyed my overnight stay he went above and beyond I would gladly recommend This facility
GUILLERMO BALTAZAR
GUILLERMO BALTAZAR
17:27 22 Feb 20
It was pleasant I had no problems at all the nurse were fantastic explaining everything that was going to happenYour room was great I was impressed I had a very good experience there everyone new what they were supposed to do and they did it. It I was very impressed
JESSE CRUZ
JESSE CRUZ
16:50 15 Feb 20
My technician made the best out of something that might be a little awkward. Made me feel welcome and comfortable. Bed was pretty comfy as were the pillows. The setup is nice, like a basic little hotel room.
Dennis Wodzisz
Dennis Wodzisz
07:27 07 Feb 20
Alex was a great respiratory tech. Great asset to the company.
Robert Porter
Robert Porter
22:22 04 Feb 20
Clean very friendly employees. Nice experience
Catherine Brush
Catherine Brush
20:41 26 Jan 20
Rooms and beds were very comfortable the people who assisted in the sleep study were very professional and kind thank you so much
William Wallace
William Wallace
18:21 19 Jan 20
The facility was very nice, almost like staying in a hotel. The tech on duty (Dane) was very professional. Explained every detail as we went along and was very reassuring. I did put on the CPAP about halfway through the night and not having used it before, it took some getting used to. Again, Dane was very supportive.
Greg Vedder
Greg Vedder
23:49 10 Jan 20
The young man was very friendly. Knows his job very well. Again thank you
Carlos Gomez
Carlos Gomez
16:34 06 Jan 20
I was treated excellent. Alex was awesome so nice. Thank you and Merry Christmas
Virginia Ybarra
Virginia Ybarra
16:49 23 Dec 19
Everything was 5 star from the time i entered to the time i left.
Michelle Page
Michelle Page
14:39 22 Nov 19
Great experience. Alex is a technician that goes well beyond the scope of his work. I believe you should know he is a great asset to your company. Thank you.
Mona Palomares
Mona Palomares
16:52 20 Nov 19
Dane was amazing! The rooms are spotless and comfortable!
MICHELA MARTINI
MICHELA MARTINI
15:20 14 Nov 19
The Respiratory Technician, Alex, made the process comfortable and clear. All around an easy and informative process.
Anthony Knight
Anthony Knight
16:45 13 Nov 19
The place was very nice and clean. Nicole was very nice and helpful and always a smile on her face.
Cindy Garcia
Cindy Garcia
16:08 30 Oct 19
Pleasant staff, nice room
Sharon Cockrill
Sharon Cockrill
21:45 29 Oct 19
I was very comfortable and Alex was the best. He explained everything carefully and gingerly; I knew exactly what to expect and I appreciated his care. The room was very nice and clean. Thank you for turning my anxiety into calm!
B Smith
B Smith
22:02 24 Oct 19
Outstanding service.
Sharlyn Spates
Sharlyn Spates
16:03 24 Oct 19
Had a great experience the nurse was really nice and helpful she made me and son who had to have the test done very relaxed and comfortable
kelly simmons
kelly simmons
16:49 21 Oct 19
Great tech and comfortable bed!
Christopher Wyant
Christopher Wyant
21:16 18 Oct 19
The entire experience was great. It was very clean, the rooms were nice and the bed was very comfortable. Alex was the person who monitored my stay. He was great, explained everything and was attentive and helpful throughout. He was also quite funny, which helped ease the experience of being completely wired up and plugged in! Kudos to Alex for his professionalism!
P Keller
P Keller
02:24 02 Oct 19
What an experience lol all those wires that tell the very efficient and wonderful staff what is on the go.Really comfy bed with great duvet
Jasmine Fairchild
Jasmine Fairchild
15:56 01 Oct 19
I was amazed at the professenalism and friendliness of the staff. They explained what was to happen and quickly disspelled my anxiety. I fell asleep quickly and had a wonderful night's sleep. The facilities and bed were clean and comfortable. Only 1 problem..nobody gave me an explanation of what to expect. No written instructions either. Need to get this information to patient!
Bette Stewart
Bette Stewart
16:10 26 Sep 19
Very clean. The staff was very friendly and helpful. Alex was my monitor through the evening and he took great care of me and explained everything thoroughly and answered clearly any questions I had.
Richard Vaughn
Richard Vaughn
02:16 14 Sep 19
I went there twice for my sleep study. I was treated with the upmost respect by staff. GREAT STAFF!
Travis Moss
Travis Moss
22:10 09 Sep 19
My son went in and was really scared at first but the staff made it understandable for him. And was comfortable then really nice staff.
Adriana Sanchez
Adriana Sanchez
12:57 29 Jul 19
Very nice staff, made the whole process of the sleep study very understandable and easy.
Lori Woolhouse
Lori Woolhouse
23:08 09 Jul 19
Terrible experience. The guy Sleep technician was rude.At the end he is very reluctant to wipe out connection points over the head and face leaving you go home with horrible looks of messed hair and face while going for everyone to see coming back from a horrible place.But when I insisted was rude gave me tissue paper telling you have to clean your self.I said I can’t see what is over my head then he was very rude and reluctantly or half heartily partially wiped making no difference still left me going home ugly looking face.I said why did you not having small hand towels available then He blamed the management don’t give any towel.He didn’t know how to wrap around blanket around the feet leaving me with cold feet.He had mask set on high pressure causing more disturbed sleep and messing up with the sleep results/assessment. He is very angry and rude guy more over how Sleep results could be reliable.
Tejpal Basra
Tejpal Basra
12:37 27 Feb 19
My husband and I were there last night. The two techs were knowledgeable and put both my husband and myself at ease. The building outside is well kept up. The accommodations were clean and comfortable. I now know why I'm tired most of the day. This morning is the best I've felt in YEARS!This is the place to go if you need to be tested for sleep apnea.
Coleen Berger-Mori
Coleen Berger-Mori
21:03 31 May 18
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