Customer Reviews

I absolutely love these guys, but sadly heard they went out of business.
Cyle Tisdale
Cyle Tisdale
03:26 27 Jul 21
The clinical test was administered in a professional manner. But there are problems in the office.
Larry Taylor
Larry Taylor
01:09 03 Dec 20
Very nice place ... The lady who assisted me was very nice and patient I recommend this facility to everyone... Nice, clean, safe, wears the mask and definitely practices social distancing....
Verne Taylor
Verne Taylor
19:27 17 Nov 20
Very comfortable facility, great sleep specialist technician handled my sleep study. The administration is a little disorganized regarding paperwork, did not have me on the facility schedule, but the sleep specialist did some research and found my appointment on the computer. Not his fault at all! I had asked them to send me registration paperwork ahead of time, twice, and never received it so I had to fill it our when I arrived.
Laura Pinkham
Laura Pinkham
01:28 16 Nov 20
Dane was my technician. He was very professional, knowledgeable. He was easy to talk to, answered all my questions. The room was comfortable and cozy.
Laurel McEntee
Laurel McEntee
02:13 15 Nov 20
My experience was terrific. The technician I worked with, Amanda, as well as the additional staff, were very kind, patient, hard working, knowledgeable and efficient. The location is safe and there is plenty of parking and of course the facility and its resources are excellent. I would recommend this place to anybody who needs to do a sleep study. Thank you!
Michael Duenser
Michael Duenser
23:31 14 Nov 20
Excellent. There folks are very professional and highly competent; and did I mention super kind!
Mark Kalkoske
Mark Kalkoske
22:35 14 Nov 20
I had a wonderful experience at this facility. Particularly the one in Torrance. My tech was awesome, he really made my stay comfortable. The staff were polite, attentive, and helpful.. I personally enjoyed my stay at Advanced Sleep Medicine. It felt more like a getaway than a sleep study..
Niya Hollie
Niya Hollie
23:54 12 Nov 20
My technician, Patrick, was great! Very patient and kind and brought me a reading lamp so I could read my book and calm down for my study.
Mariel León
Mariel León
16:19 10 Nov 20
Took my son in for the study and Andrew, the tech, was awesome. He walked my son through everything and explained what each of the wire was for. He talked to him as a person, not a child and just had a conversation with him. Made the experience that much easier and helped to ease my son’s nerves.
Vanessa Flores
Vanessa Flores
03:03 10 Nov 20
Nurse on staff was very informative and helpful. My room was comfortable and didn't have any issues. Get your sleep studies done here! 🙂
sixteenth puppet
sixteenth puppet
17:20 05 Nov 20
My dad went for a sleep study here, and the technicians were very professional and treated him with dignity and respect.
Nk Chuk
Nk Chuk
18:10 03 Nov 20
Very professional
Kimberly Wooten
Kimberly Wooten
19:50 30 Oct 20
I thought it was a very pleasurable and intellectual experience regarding my overnight stay at Advanced Sleep Medicine Services. I thought the staff was very agreeable and had great customer service skills. I enjoyed my time at Advanced Sleep Medicine Services.
BrianOC
BrianOC
08:16 27 Oct 20
Professional, clean & friendly
jeffery Gade
jeffery Gade
01:22 27 Oct 20
The nurse who worked on me she was perfectly 👌. She made me feel at home since it was my first time to do this she cooled and made me relax to get through this sleepy study
Ambrose Nasasira
Ambrose Nasasira
19:17 26 Oct 20
This was my third sleep study and the best experience yet. The staff took great care of me. Answered all my questions and explained the process. The facility was clean. The bed was comfortable. Everything went well. Thank you!
Carrie
Carrie
16:38 26 Oct 20
Cameron was very informative and such a great guy. This was my first sleep study and he put me at ease. Very kind and gentle with all those wires and tape. I hope he gets an attaboy from his boss because he deserves it.
Lady Leprechaun
Lady Leprechaun
05:03 26 Oct 20
Feel like home, but if the bathroom inside the room will be great, thank for my nurse she was good,
Salawa Hakeem
Salawa Hakeem
18:06 24 Oct 20
Very professional, helpful and would recommend this location.
paul hernandez
paul hernandez
16:14 24 Oct 20
The technician was five star I’ve had at least seven sleep studies and she was by far the most professional. making me feel comfortable and well informed of Process. Great job!⭐️⭐️⭐️⭐️⭐️
David Boland
David Boland
02:54 23 Oct 20
This was my 3rd sleep study. My technician was Paulina and she made all of the difference. I have never been able to tolerate the CPap part of the study before let alone become accustomed to using the machine at home. She chose the right mask and air settings to allow me to sleep with the machine for the second half of the night. It was a revelation. I have not slept or dreamed in years! My health has been declining and I am looking forward to getting back in shape and being healthy. Thank you Paulina.
Kitty Casper
Kitty Casper
18:42 18 Oct 20
Considering the circumstances surrounding the procedure my overall experience was better than expected. The person responsible for administrating my test was respectful, competent, and made the experience as comfortable as possible. Thank you
Kyle W Hill
Kyle W Hill
21:49 17 Oct 20
Staff were extremely nice and helpful, facilities clean and comfortable.
Sara
Sara
19:11 12 Oct 20
Knowledgeable staff, treated well, clean, room cool and blankets made resting comfortable, caregiver allowed to stay in room, comfortable bed provided for caregiver who had to accompany patient, privacy given, facility easy to locate and plenty of free parking, elevator easy to find and use, signs directing to sleep study suite prominently displayed, although there were other patients present, privacy and quiet maintained. A comfortable setting made it easy to feel safe and able to relax. Thank you to staff for making us comfortable and explaining procedure from beginning to end.
Nancy C
Nancy C
13:11 12 Oct 20
The care was awesome! The office/rooms were extremely clean and I was setting up for my sleep study/test at my appointment time. The bed was very comfortable and all of the procedural information was explained upfront which meant there were no questions left unanswered on my end.
mike honeycutt
mike honeycutt
20:06 11 Oct 20
I had to bri g my 2 year old in! My tech was ABSOLUTELY AMAZING! (Andrew I think? He’s working in the field for 14 years) anyways he was the best! He did so good with my toddler and made she he told her everything he was doing and was telling her the colors of the wires!! Regardless he did an amazing job and would go back if needed!!
Sheila Saicoe
Sheila Saicoe
16:26 11 Oct 20
Amy is helpful and very experienced and I have high hopes that once I get my CPAP machine I will be able to achieve restorative sleep once again. The beds and sheets were also very nice, like a fine hotel!
Tina Howard
Tina Howard
17:23 09 Oct 20
if you have to have a sleep study, this is probably as good as can be expected. Very professional, prompt, clean. Tech was very good.
Joel Delman
Joel Delman
18:06 08 Oct 20
Acompañe a Lucía Robles una muy buena atención exelente limpio y agradable y el trato de la persona encargada( Larry ) exelente gracias 🙏💕 por todo
Sughey Castro
Sughey Castro
18:03 05 Oct 20
It was all good! The technician was cool and knowledgeable and had good temperament.Everything was clean and the bed was very very comfortable!It wasn’t a hassle like I thought it was going to be. Everything went as smooth as could be expected! Good job on their side!Cheers Mate!
Steve LaStrapes
Steve LaStrapes
16:47 02 Oct 20
Want to thank the staff that took care of me during my tm there.THANKS
Kim Randolph
Kim Randolph
23:44 01 Oct 20
The place was very clean and professional. My tech Vanessa did a great job explaining everything and making feel comfortable.
Jessika DeBoer
Jessika DeBoer
23:00 29 Sep 20
My sleep study with Advanced Sleep Medicine was definitely a 5-Star experience. The experience was overseen and administered by a very nice and professional nurse who took really good care of me and guided me through the process overnight. I felt very taken care of at every step of the way. It could not have been better or more efficient.
Joey Carson
Joey Carson
16:44 29 Sep 20
At Advanced Sleep Medicine Services Facilities in Lancaster Where clean , the technicians were very nice, and very Accommodating.I had a lot of sensors, Wiring and the likes there were connected to me but overall experience was very nice.
KEN S
KEN S
13:21 23 Sep 20
Five stars is not enough to rate my experience with Byron! He was so incredibly pleasant, thorough, and knowledgeable! Super nice guy that put my nerves to rest immediately. Byron exemplified professionalism from start to the end of his shift. He definitely deserves to be promoted!!
Sam C
Sam C
02:01 19 Sep 20
Staff was excellent! It’s just hard to fall asleep with all the wires on you.
Xguitarman82x
Xguitarman82x
04:48 18 Sep 20
Great service they make you feel comfortable
Demeka Lucas
Demeka Lucas
16:42 16 Sep 20
Very nice staff, comfortable and clean
Voided Phoenix
Voided Phoenix
20:16 15 Sep 20
She was very nice she did an awesome job. Thank you just forgot her name lol
Marisela Valdez
Marisela Valdez
16:18 14 Sep 20
Very pleasant experience all around. My technician, Stephanie, was very informative, the facility was very clean, and I found myself quite comfortable throughout.
Laren Bright
Laren Bright
20:13 13 Sep 20
Great 😁
Mary Osekowsky
Mary Osekowsky
16:13 09 Sep 20
My experience was wonderful! My tech was very knowledgeable and friendly. He explained the procedure and made me feel very comfortable. He even brought me extra pillows. At one point i woke up and had to use the restroom so he helped me out of bed and then Re-hooked me back up so I could sleep for two more hours. I was very pleased with this as i have done sleep studies before and if i got up they made me go home and I didn't feel id slept enough for the study. So i left this time feeling id gotten a full night's sleep and cant wait to get the results. I felt right at home there and well taken care of
Lisa Noble
Lisa Noble
16:30 07 Sep 20
I'm so happy I went to this clinic, they made my experience so great. I have to say that the technician was super professional and nice. He made me feel so comfortable. He explained me everything, and was so patience. The place itself was very clean and comfortable. The room was big with comfortable bed. I slept like a baby:) I highly recommend this clinic, definitely 5⭐ service.
abc1 Capital
abc1 Capital
17:11 06 Sep 20
My experience was great, tech was cool and it went smooth.
Gilbertdinho 17
Gilbertdinho 17
18:15 01 Sep 20
It was great very professional would recommend to anyone.Thanks for a great experience.Harry Fritz
Harry Fritz
Harry Fritz
19:10 30 Aug 20
Emerson made a very personable and professional presentation for Advanced Sleep Medicine Services. Although I have had sleep studies before (and knew what to expect) he walked me through what to expect for each step to the calibration. KUDOs to Emerson!
Lisa Skillett
Lisa Skillett
02:56 30 Aug 20
I was nervous about my sleep study, my care taker for the night was very professional, I did not get his name. He explained every step along the way, which made me feel relax, the bed was very comfortable and the room was very cool, I even watch T.V to help me fall asleep. I highly recommend Advance Sleep in Encino, Ca.
Diane Barnes
Diane Barnes
15:39 26 Aug 20
very nice experience Great Staff very calming
David Condon
David Condon
21:30 23 Aug 20
Great and very comfortable environment , felt safe ,great communication . I was very relaxed and slept great.
Scott Bingham
Scott Bingham
19:36 23 Aug 20
Everything was just the best from the staff to the room I really enjoyed the stay Thank you!
Martha Ceballos
Martha Ceballos
16:20 20 Aug 20
Great staff great experience. The staff was absolutely fantastic very friendly also, they answered all the questions I had to ask due to the fact I never did a sleep study before. Advanced Sleep Medicine is amazing. Keep up the great work guys and gals
Leslie Ortz
Leslie Ortz
16:14 17 Aug 20
Very friendly very helpful and very nice and clean rooms my daughter is disabled and they had the right equipment for ger to sleep in and be comfortable!!
Rascal Rangel
Rascal Rangel
16:23 13 Aug 20
Great experience! I was made completely comfortable and well taken care of. Even though they have to monitor you with tons of wires hooked up to you it was easy to fall asleep. It was a nice cool night sleep for a hot sleeper like myself. Nurse was Excellent at communicating everything that I need to know about the study and made me feel comfortable and well taken care of. Thank You!
Alex Garza
Alex Garza
16:11 11 Aug 20
Stephanie was amazing and was very patient with my 5 year old.
Miranda Collard
Miranda Collard
16:45 10 Aug 20
You did fine, unfortunately I don’t think I slept
Larry Lenenberg
Larry Lenenberg
16:37 10 Aug 20
They were very understanding and accomadating!! I completely recommend!! Very comfortable sleep!! Thnk U!!!
Shaun Paul
Shaun Paul
03:38 08 Aug 20
The technician was great.
Sylvia Sanders
Sylvia Sanders
16:50 03 Aug 20
My experience at Advantage was great. I felt safe and secure. I was also able to get a good night sleep
Bennie Hamilton
Bennie Hamilton
16:28 03 Aug 20
Great facility. Incredible staff.
Scot Fontaine
Scot Fontaine
16:28 03 Aug 20
My tech was very efficient and friendly. I had a nice, private room and the bed was very comfy! I was very pleased with on-site and auxiliary staff. I highly recommend ASMS.
Hilary York
Hilary York
16:31 30 Jul 20
I had a great experience. At first it was a little uncomfortable trying to fall asleep because I'm in a whole new environment.What made everything better was the person working on duty, Dodge. He was so polite. friendly, caring and just made me feel safe and welcomed. Please let Dodge know.Thank youNes V Rodriguez
Nes Rodriguez
Nes Rodriguez
17:46 28 Jul 20
Andrew was so professional and had a great attitude about. He is a great asset to your company!
Laarnie Gatchalian
Laarnie Gatchalian
22:48 24 Jul 20
I appreciated the care and time the staff took to make me comfortable during the testing. The wires and nodes are cumbersome and all over your body but they really try to make it as easy as it can be for you to move and find a comfortable position.
Alicia DiQuattro
Alicia DiQuattro
22:32 23 Jul 20
Clean and comfortable. Kind and caring technician.
Annyce Pruett
Annyce Pruett
17:04 23 Jul 20
Best customer service from Sandra B. Great experience i would definetely recommend them to my friends and family.
Jorge Barrera
Jorge Barrera
02:41 22 Jul 20
The MEDICAL staffThat helped my husband- was polite and very professional. He Explained everything to us and provided a cot and recliner for me( since I am the primary caregiver)We were reluctant if that night would be a success, but it was !He slept deeply and was a success ofRecording.and after enough data input- we were free to go( after fully awake)HE WAS A SUPER YOUNG MAN !Thank youFIVE STARS !!
Caryn Wheeler
Caryn Wheeler
17:53 21 Jul 20
Supper awesome experience picking up. Nikki helped me out and took her time to explain things over with me. Much appreciated and loved her vibe.
Marcelo Qaswan
Marcelo Qaswan
16:41 19 Jul 20
Amazing & Completely comfortable experience. Thank you so much. 🙏
Estella Guerrero
Estella Guerrero
19:17 18 Jul 20
Staff is polite informative and extremely helpful! They took care of me and my little girl during her stay and she felt safe!
Jennifer Lopez
Jennifer Lopez
16:05 18 Jul 20
Romania was very professional and answered all my questions. I enjoyed talking to her and getting some of her background history.
Diane Hahn
Diane Hahn
23:44 16 Jul 20
I t was a very pleasant experience, both the staff and accommodations were great
Talcum Marsh III
Talcum Marsh III
17:34 16 Jul 20
I was greeted at the door by Ernie (female not sure how to spell her name) from the moment we met she was so caring and very professional. She was very thorough going over everything. I was so excited to have the study done to better my health and I think that made this whole process easier. The room was clean and neat like a 5 star hotel. She went above and beyond to make sure I was comfortable. Now just waiting the results wish I hoped would be ready sooner. If I had any complaints that would be it. Due to the nature of things with COVID I am understanding that things take extra time . Definitely recommend this place
Christine Newsome
Christine Newsome
16:23 16 Jul 20
Great staff love this place I could stay and do more sleep study's there if I could, Bottom line this is a good no great place to good and have your sleep study's to all of you best wishes and God bless you all
Leslie Graves
Leslie Graves
16:28 13 Jul 20
The room was as comfortable as it could be and the Sleep Study Tech was very nice and knowledgeable. I wasn't sure what to expect, but she made sure she explained everything and I had an overall good experience!
Monique Renna
Monique Renna
16:04 13 Jul 20
Good customer service and clean rooms
Coe Aja
Coe Aja
00:44 13 Jul 20
It's very nice and clean, the lady that did my sleep study was super nice and professional.
Sandra Vargas
Sandra Vargas
22:46 12 Jul 20
I really enjoy my experience ......the tech that help was very nice
Linda Amaro
Linda Amaro
18:35 12 Jul 20
Thank you for the comfort you provided during the sleep study and for treating me so kindly. You all are great and very much appreciated individuals. Thank you for the great experience!! 😊
Maria Townsend
Maria Townsend
18:16 11 Jul 20
My technician was fabulous! Facilities clean and most importantly bed comfortable.Thanks
Mike Graham
Mike Graham
16:45 11 Jul 20
Wonderful. I was there with my 11 year old son. We were asked questions and had our temp checked before we were allowed to enter. We were escorted to a private room . (Very clean) we both felt very safe. Every staff we encountered wore full PPE. The patient was unable to wear a mask due to all of the wires , etc that are put on him. But we were in a enclosed private room the whole time. I personally continually wore my mask ( 10hours)As a personal precaution. Professional staff from beginning to end. I highly recommend this facility.
GLORI SESTICH
GLORI SESTICH
19:53 08 Jul 20
I had a sleep study Multiple Sleep Latency Test on Monday night -7/6 and also on Tuesday morning - 7/7. The sleep study went fine until at 5:30 a.m. I was awakened and took my morning medications and ate my peanut butter and grape jelly sandwich @ 6:00 a.m. and I either watched Channel 5 morning news or read my Kindle and II had to stay awake until the Multiple Sleep Latency Test started at 7:25 a.m. The first of four tests - there were a total of four rest every two hours went fine and I fell asleep right away. When I woke up the light in the room was on. I then either watched TV or read a book on my Kindle between the tests. The second, third and fourth tests I just closed my eyes and relaxed my body since I wasn't sleepy at all. The testing was fine and the technician Damien was a GREAT man. If anybody is recommended by their doctor to have a Multiple Sleep Latency Test I would recommend the Torrance location since it was close to where I live.The room that I was in (#11) was really nice and the bed, pillows were very comfortable to sleep on.Loraine Roberts
Loraine Roberts
Loraine Roberts
18:55 08 Jul 20
The place is really nice and comfy inside. The tech was super nice! I was nervous going there but felt better once I was there. The rooms are not cold like at a doctor's office. The bed was super comfy and they had nice TVs with cable.
Ashley Meadows
Ashley Meadows
16:06 06 Jul 20
My technician was very kind, explained everything to me. Overall it was a good experience considering nobody wants to sleep with a bunch of wires attached all over them
Rj Child
Rj Child
22:26 05 Jul 20
HIGHLY RECOMMEND This facility !!! It was excellent due to the terrific tech and Super clean, comfy and well decorated sleep tx room. I had a lot of anxiety beforehand and it immediately went away upon entering. Very professional and the tech really went up & beyond the call of duty to accommodate my special needs due to my health and lack of mobility etc.
Nancy Nuccio Adams
Nancy Nuccio Adams
22:29 04 Jul 20
I forgot the guy’s name but he was really really cool he was very clear and detail on everything he did.. at first he was uncomfortable to put the puddy in my hair because I wear my hair Urban so I told him don’t worry about that I can fix my hair.. so I moved my hair around for him, then he asked me what’s my occupation I told him and he asked as I going to school I told him I just started Respiratory therapist program at ACC he lighted up so he talked and explain everything to me while he did his work, he was fun and great if I had to do it again I’ll go to him so the shift for 07-01-20 I came at 8:45pm it was the man who worked that shift cool dude I enjoyed them. Now the lady who woke me up she was very nice and quick
Forever Deja
Forever Deja
16:41 04 Jul 20
Great service.
Jessica Dw La Torre
Jessica Dw La Torre
16:22 04 Jul 20
Very clean and comfortable rooms. The staff is very knowledgeable and explained everything that was happening and answered all of my questions. Although i felt awkward prior to the test, my sleep study professional was very friendly and welcoming..
Shae Radcliffe
Shae Radcliffe
16:28 03 Jul 20
Very clean, nicely decorated facility.Very comfortable rooms.Helpful and courteous technicians.Much like staying at a vacation resort 😉.
Stuart Williams
Stuart Williams
21:38 02 Jul 20
Very professional staff and really convenient environment for a sleep study it felt like my own bedeoom a good simulation of the real bedroom atmosphere to help the patient fall asleep 😴
Reza S.
Reza S.
21:31 02 Jul 20
I felt very safe and well cared for at the sleep lab. The technicians helped me get in and out of bed and were gentle and affirming. Thank you.
Phyllis Rowe
Phyllis Rowe
21:53 30 Jun 20
Wonderful
Donald Marsh
Donald Marsh
19:44 30 Jun 20
Very professional very safe
Beatriz Hernandez
Beatriz Hernandez
18:37 29 Jun 20
The tech was welcoming n friendly. She even made sure that car is locked prior to dtarting.
Micheal Angelo
Micheal Angelo
16:18 29 Jun 20
El técnico dió muestras de un gran profesionalismo.Las instalaciones limpias y cómodas.
Alvaro Amador
Alvaro Amador
00:50 29 Jun 20
It was ok
John P
John P
21:51 28 Jun 20
It was like sleeping in a 5 star hotel the staff made you feel right at home!!!!
Angel hilton
Angel hilton
16:12 28 Jun 20
The respiratory therapist was very kind and supportive. I was worried about covid and she made me feel very safe as she was fully masked when placing the testing equipment on me. I have had 3 sleep studies in my life and this was the best experience out if the three. thank you.
M Montes
M Montes
16:05 28 Jun 20
Nice place!! Wonderful people I went so smooth the I dint want to go up the next morning!! Thank you guys so much !!
Manny Lopez
Manny Lopez
05:17 28 Jun 20
I was afraid I wouldn’t be able to sleep being in a different place and being hooked up to wires. But the room and bed were very cozy. And Vanessa was wonderful. Very sweet, personably and professional. She made the experience so much better and made me feel at ease.
Lisa Connor
Lisa Connor
19:52 27 Jun 20
Slept pretty decent considering all the connections and medical input devices that you need to have attached to you. Had a little bit of trouble with my Uber, but I googled the address and the office was on the back side of the building. I realized that the issue was because the Uber driver didn't know the specific suite number.
Douglass Kemp
Douglass Kemp
18:11 27 Jun 20
Very friendly and helpful. Comfortable stay overnight.
Mike Benz
Mike Benz
16:52 27 Jun 20
Although it felt strange to have all those wires attached to your body and try to go to sleep in a strange place I must say Patty(the technician)was very pleasant which made relax so I coul go to sleep If I ever have to go back I want her to take care of me She's the best
Fernando Montano
Fernando Montano
18:38 26 Jun 20
We felt welcome and I love how they made my daughter comfortable
Analiza Arteaga
Analiza Arteaga
16:32 26 Jun 20
I got there on time went to the 3rd floor the nurse was super Nice and help me right away very friendly to bad i did get her name after getting hooked up laid down the bed was super soft and fell asleep easily and no noise very quiet and peaceful it was avery nice experience
Ken Hollingsworth
Ken Hollingsworth
19:44 25 Jun 20
GREAT, lady that hooked me up was very good at her position. The one time i needed her she was their in 20 seconds. Great room and bed. I want those sheets never had any that soft.
Patch Frank
Patch Frank
16:34 25 Jun 20
The tech was very nice!
Jenn Avocado
Jenn Avocado
16:10 25 Jun 20
Extremely kind and knowledgable staff, clean and comfortable bed/room... A much better experience than I had anticipated. Professional, top-notch sleep research center.
Roger Fisher
Roger Fisher
16:09 25 Jun 20
My experience went well. Staff was very friendly and attentive.
Maria Martinez
Maria Martinez
02:13 23 Jun 20
I had a great experience with Advanced Sleep Medicine Services for my in-office sleep study. Made appointment online as well as completed paperwork. Check in for the appointment was quick, and the technician was friendly, professional, and proficient in installing all the various sensors. The sleeping room was very nice and the bed and bedding very clean and comfortable.
wrich1223
wrich1223
17:50 22 Jun 20
The staff was very helpful and the room was very clean I don’t have not one complaint my appointment was canceled and the staff straightened it out and took me in the bed was very comfortable if I had to do a sleep study again it would be at the clinic on Olympic thanks to the staff again so compassionate and caring
Kimberly Johnson
Kimberly Johnson
16:57 22 Jun 20
Great experience, with helpful staff! My stay here was great thank you.
Christan Syncere
Christan Syncere
20:46 21 Jun 20
Yes our nurse was the Best Thanks for the hospitality 😊♥️
Luz
Luz
17:35 20 Jun 20
Excellent attendance
Digna Funk
Digna Funk
16:10 20 Jun 20
Patty was the best hands down from the time we went in until the time we left and the facility was absolutely amazing clean and comfortable my ten year old was even comfortable and he is very particular when it comes to staying places and he was extremely comfortable and again the staff helped as well would definitely recommend this place!!!!
Tell the truth Even if it hurts
Tell the truth Even if it hurts
16:55 19 Jun 20
I originally thought I was going in to be the main cast member for SAW 7 but upon arrival felt at ease and very comfortable. The person monitoring me was very helpful and comforting. The whole thing was over in the blink of an eye.
Bob Laughery
Bob Laughery
16:46 19 Jun 20
Melissa was very professional and calming as the wires/connections at first seem uncomfortable. Her demeanor made it easy and I went to sleep right away, which is unusual even fir me at home. I highly recommend doing this test. It will help you to know how you are sleeping and diagnose what to do to live a longer healthy liver life by getting a deeper, longer sleep. I’m glad I did this now and do will you be.
Cary Davis
Cary Davis
16:16 19 Jun 20
Like some have mentioned, I ran into some difficulty getting into the building. I called the Sleep service and they gave me a code to enter. No problems after that. My technician was very friendly. It was a bit awkward trying to sleep with the wires they put on you for readings, but that is to be expected. Bedroom and bed were comfortable. They have a tv and wi-fi available.
Josh Whitbey
Josh Whitbey
22:31 14 Jun 20
I thought it was fine. Richard ( the respiratory therapist) was very kind, attentive, courteous and excellent. My only complaint was there was no one else in the building— which didn’t seem professional. Also— I wish I had been aware I would be awakened at 5 am and out the door at 5:15!
Jan Bunker
Jan Bunker
19:28 12 Jun 20
Staff was very accommodating and understood its hard to sleep with out my significant other in the room and set her up last minute. He was very knowledgeable and extremely nice and professional.
VrKSubfighter
VrKSubfighter
16:25 12 Jun 20
The person who helped me was Paulina and she was great! They are so friendly here, and this experience went well and was very interesting, too. The bed was Soo comfy! The room was nice and clean. Overall, 5 stars.
Livia Westover
Livia Westover
16:26 11 Jun 20
Richard the technician, he was great and the best.All of them were so profesional.. love it.. i couldnt ask for more.. im very happy.
LLOYD OBUT
LLOYD OBUT
16:12 09 Jun 20
Very clean, well lit. I've have a few sleep studies, and this one was by far the best one. The previous one was dated, dark and gloomy. The staff was very unconcerned not once did she smiled. I didn't know if her lack of concern was me or because she just didn't want to be there. The staff at Advance was very accommodating and friendly. These are the reasons I gave 5 stars!!
Jodi Griffin
Jodi Griffin
07:04 09 Jun 20
Very simple and easy to use, and the instruction are easy to follow. I had a very good experience with the units
Lawrence Jenkins
Lawrence Jenkins
05:35 09 Jun 20
This was a very easy and pleasant stay for my sleep test. Nichole was just a great person with a great personality to administer the procedure. The condititions for a good sleep were above my expectations, and I had a good night sleep. And, there's a Starbucks just a few blocks away for my required morning brew!
David Pylman
David Pylman
02:44 08 Jun 20
Thank you for the service! Tech was A+, very knowledgeable , caring and very polite.
Hammer Lou
Hammer Lou
23:17 05 Jun 20
I had a wonderful experience at Advanced Sleep Medicine of Garden Grove, CA. The nurse who attended me Areli, was very knowledgeable & kind...thank you.😉
Robert Rodriguez
Robert Rodriguez
02:41 05 Jun 20
I am very thankful to the very helpful gentleman that was working the evening I had my appointment. I forgot his name and I feel bad about it but he was very helpful with any questions I had and accommodating. My previous experience at another sleep center left me putting off my appointment here for some time but now I wish I had done it sooner. The beds are very comfortable and I was so excited when I saw they had adjustable beds too! I have one at home so it was almost like being at home except with a bunch of wires attached. The rooms were also nice, I would suggest everyone to go here if you need a sleep study.
Diany Gonzalez
Diany Gonzalez
20:09 03 Jun 20
Great place 👍, good customer service and friendly staff
Victor Ram
Victor Ram
03:57 03 Jun 20
Hon was very professional and an all-around great guy he made the sleep study experience very comfortable thank you Hon
Todd Oneal
Todd Oneal
08:17 02 Jun 20
Attendant very sweet and made me feel at home and comfortable. Everythging was perfectly clean and so comfortable.
Cynthia Lamborne
Cynthia Lamborne
17:00 01 Jun 20
Very cozy place I highly recommend for advanced sleep study
Sanjeevkumor Bhola
Sanjeevkumor Bhola
16:09 01 Jun 20
Enjoyed the experience. Personnel very courteous and professional . They had a vast knowledge of sleep disorders and very good responses to my technical questions.
Dom Prado
Dom Prado
02:30 29 May 20
The nurse there greeted me as soon as I walked into the facility. She identified herself and then let me know what was going to happen and how it was going to happen. She did everything she had to as far as connecting me to the machine. Then in the morning she told me I was ready to leave. I Didn’t have any problems at all here.
elder solano
elder solano
04:46 25 May 20
Staff was very helpful and compassionate explain everything that was going to take place. Overall a great experience
john ford
john ford
01:33 25 May 20
Advanced sleep is a very comfortable and home like environment with professional staff that really give you full attention. I felt very relaxed and in good hands during my overnight stay there. Thumbs up and I would definitely recommend this place in Hemet to do your sleep study
Lawrence King Jr
Lawrence King Jr
20:23 24 May 20
Everything was great! I was treated great and was at ease with everything I needed to do. The technician, Crystal, was awesome!
Dale Weber
Dale Weber
15:22 24 May 20
I read the material before I arrived for my appointment, I made sure I arrived at my scheduled appointment time. I was somewhat disappointed that it took about an hour before the tech arrived in my room to hook me up to the study machines.
Virgil Swanier
Virgil Swanier
04:05 24 May 20
Una esperiencia muy linda me senti como en casa y el personal muy amable gracias por su excelente trabajo.
Beatriz Mendez
Beatriz Mendez
23:29 23 May 20
I didn’t have any issue, the person that assisted me with my sleep study was very helpful and professional .
Eric Ablian
Eric Ablian
19:19 23 May 20
Very pleasant and informative staff. I felt safe during the equipment exchange. Appreciate you all very much. Thank you for your service.
Gina Martinez
Gina Martinez
16:54 23 May 20
Exceptional, professional care throughout the study, provided by personable staff interested in my comfort and ease. Thank you!
Raymond Deuel
Raymond Deuel
16:39 23 May 20
Took my daughter for her overnight sleep study , very polite, let her know every step that was being done and made her feel comfortable
Paola Juarez
Paola Juarez
16:24 23 May 20
The techs were fantastic!! Friendly, knowledgeable and comforting. Of course my experience started of like a horror movie. Arriving at night, no lights in the parking lot, and the entire building was locked. No lights in the building except one office on the top floor. Yep, that's where I was supposed to go. Evidently, there's a key code that was never given to me prior to my arrival. Actually, nothing was told to me prior to my arrival. After calling the number to the company, a lady gave me the code. I went into the building, shut the door behind me, only to be locked in a DARK building with a long hallway. The elevator was " out of order", and this was unnerving. A woman, by myself in the dark in a strange building...ugh!! I made my way up to the top floor, that found again was totally dark. I walked to a door, cracked open and I peaked in, I was in the right spot, but I didn't see anyone. Finally, my tech appeared, but I was scared to death. Now I'm supposed to go to sleep....ummm, that took a bit. Again, the techs that do the sleep study are AMAZING. I'm glad I did it, but wow, what an adventure.
Brittany Lovell
Brittany Lovell
04:54 19 Mar 20
Clean, comfortable, lovely staff
Missy Buss
Missy Buss
22:52 18 Mar 20
The room was clean and hotel like, very cozy! My nurse/ tech was great! Very personable, professional and explained everything before, during and after the whole process so I knew what was going on and was able to relax and sleep. I had a great experience!
Michelle Cole
Michelle Cole
17:22 18 Mar 20
A challenge getting scheduled, but the service itself works well.
Thomas Driessen
Thomas Driessen
23:45 17 Mar 20
Mi hijo y yo, nos sentimos muy cómodos, elTécnico fue muy profesional y amable. Gracias
yesenia marroquin
yesenia marroquin
18:04 17 Mar 20
Room was a little cold. Tech was excellent explaining the procedure.
Kenneth Collins
Kenneth Collins
16:50 17 Mar 20
Excellent customer service, rooms are very clean and nurse very friendly.
Puta Quitamaridos
Puta Quitamaridos
16:32 17 Mar 20
The staff took very good care of me all through the night.
bruce colbert
bruce colbert
15:10 17 Mar 20
Your people at the sleep center in Hemet that night were great, very courteous, and very professional!!! They were very helpful, explained everything, and listened to your questions and answered them fully!!! To say again, your two employees there were great!!!
Lonnie Wicks
Lonnie Wicks
01:16 17 Mar 20
Staff was friendly and very nice. But my room door was opened by some unknown person while I was trying to fall asleep. It was startling and disruptive. I think that if they put a number or some sign/decal on the door to indicate it's a patient room (and not a potential restroom/ or another communal room) then the mistake will less likely happen. Other than this instance, it was a pleasant stay.
K D
K D
19:14 16 Mar 20
The technician was very nice, it was clean and we slept decent. The parent cot was not as comfortable and I had to take care of 2 kids the next day, it was a long tired day for me the mom on a cot with what felt like a spring in my back all night long.
Jodi Hettergott
Jodi Hettergott
16:47 16 Mar 20
A great experience. Thank you so much.Miriam Mendoza
Miriam Zetino
Miriam Zetino
16:45 16 Mar 20
Easy to do. Pick up machine and take it home. Follow instructions and then you can go to sleep. Wake up and take off the device. Bring it back to the location you picked it up at. Wait for your results.
Daniel K Olsen
Daniel K Olsen
19:07 15 Mar 20
Amanda, who was the employee who assisted my husband was professional and courteous. The office and sleep area was very clean.
juanita ortega
juanita ortega
01:38 15 Mar 20
Vanessa was very professional, couteous, and competent.. I give her the highest rating.
stan rodkin
stan rodkin
17:41 14 Mar 20
The actual experience was excellent.Getting appointment set up was the exact opposite. Took four months.
Leo Dechant
Leo Dechant
16:47 14 Mar 20
The process was efficient and the technician was friendly and competent.
Bob Trevathan
Bob Trevathan
19:57 13 Mar 20
I had a very good experience I got lost on my way over there and I got there and late They were very considerate they still took me in. And the man who was working that night .he was very kind young man so anybody wants to do a sleep study I Do recommend it.
Ana Paz
Ana Paz
16:43 13 Mar 20
I did not sleep at the center.I took a 45min instruction class.Everything was explained and demonstrated.
Michelle Mendoza
Michelle Mendoza
16:43 13 Mar 20
The place was very comfortable, clean and welcoming.The staff was great. Bernard was my personal staff member. He was very kind, respectful, and helpful.
Eileen Anderson
Eileen Anderson
17:21 12 Mar 20
The procedure was explained very well and it was simple and easy. Painless.
Kenya Metoyer
Kenya Metoyer
16:33 12 Mar 20
The technician in the Pasadena office treated me very wonderfully. However I wanted to again express my displeasure with the West Covina office and the way I was treated there two nights earlier. You need to do something about that. Which is why you only get 4 stars.
Michelle Kellee
Michelle Kellee
16:21 12 Mar 20
Everything is clean and comfortable. The room feels more like a hotel room than clinical.The staff is friendly, knowledgeable and professional. I definitely recommend this facility.
Lorianne Wright
Lorianne Wright
03:29 11 Mar 20
I did not do my sleep test at the center, I did my sleep apnea test at home.However, Jessica, the woman who trained me in the use of the equipment was very thorough and nice.
Anthony Whyms
Anthony Whyms
04:12 09 Mar 20
The technicians at Advanced Sleep Medicine are very helpful they know how to deal with people. For me being at this place was a great experience.
Bianca Acosta
Bianca Acosta
19:11 08 Mar 20
Technician Rosalinda was very pleasant and efficient. Only complaint is the call button light should be lit at night. I had to struggle very hard to find it in the dark. Also instructions for entering the facility should be given in advance. I had to go around the building before I could get in. I have angina so it was very difficult. Otherwise a good experience. Thanks.
Jal Birdy
Jal Birdy
19:00 08 Mar 20
Was comfortable to sleep with. Not too much distraction from my sleep like I thought it would be.
Tony Collier
Tony Collier
01:16 08 Mar 20
What it comes down to is the people. The staff made it a 5+ star experience. Big thanks from me.
John Araiza
John Araiza
20:08 06 Mar 20
The staff was so exceptionally nice Karina is a hard worker and she's very kind and polite she made the experience awesome I was very pleased!!!
Rhonda Gauthier
Rhonda Gauthier
18:38 06 Mar 20
Professional presenter. No wasted time.
KYLE M. MCWHORTER
KYLE M. MCWHORTER
17:04 06 Mar 20
It was a good experience, the place was very Clean , the Tehnitian was very nice and clean, very professional, thanks 🙏
Anna Veras
Anna Veras
16:53 06 Mar 20
Great staff super comfortable bed and bedding. Serene environment. Very quiet
Latochia Walker
Latochia Walker
16:51 06 Mar 20
I left my pillow there, and after two attempts to get it, I’ve had no response from them. They are not open for business during the day so I’ve been unable to retrieve the pillow. The courtesy of a phone call from the Kearny-Mesa office would be most appreciated. Calling the 800 customer service number did no good. You have my phone number, please call me
Cynthia Springall
Cynthia Springall
16:44 06 Mar 20
Had a great night my technician was excellent
KENNETH Knisley
KENNETH Knisley
19:20 05 Mar 20
Technician was very punctual and extremely organized in handling my situation. No issues at all
Richard Fee
Richard Fee
18:17 05 Mar 20
Overall my experience was very good! Nathan was excellent! He was kind, polite, attentive and gave instruction all through the night to reassure me and contribute to my level of comfort. He called me earlier in the evening to see if I had any questions and if I knew where to go. That call did so much to lessen my apprehension of being in a strange place, especially overnight and with someone I didn’t even know!Overall the room, bed, linens, were very attractive, clean and comfortable. There was a large recliner chair in the room that had damaged the side of the wall which was a bit unsightly. Also, used toilet paper could not be flushed and had to be placed in a receptacle which was a bit off putting.In general I would recommend the procedure and the facility especially under the direction of Nathan!
Linda Cadenelli
Linda Cadenelli
17:37 05 Mar 20
There’s not enough room here to explain the wonderful, truly personal service I received at the Indio facility.What made this a pleasant experience was the attention of the tech, Nathaniel. Very professional, yet personable.He showed who he is as a person when he helped me get into the building, avoiding an escalation with an unreasonable irate UBER/LYFT driver. He is the best this profession can achieve. Kudos to him!
Susie Wilson
Susie Wilson
16:43 05 Mar 20
She was a wonderful young lady!! She answer all my questions. So very caring.
Karen Gibson
Karen Gibson
16:31 05 Mar 20
Friendly staff
Kika L
Kika L
03:24 04 Mar 20
My 11 year old had his sleep study last Friday. It was a very good experience for him. Personnel is great. Very kind and knowledgeable. And the facility is clean, safe and comfortable. Thank you for treating my kid so well. Very grateful.
Sans the Skeleton
Sans the Skeleton
20:30 02 Mar 20
Personnel were friendly but professional. The bedroom & bedding were clean and comfortable. They willingly accommodated my nighttime bathroom needs. Considering all the connections & wires, I slept quite comfortably. All in all it was a pleasant experience for me.
Paul Yoder
Paul Yoder
17:00 02 Mar 20
My technician Patty was amazing. Very clean and professional.On my second visit my technician was Ernie she was just as professional and friendly.A great place for a sleep study. Highly recommend.
Shaunna Robbins
Shaunna Robbins
15:48 02 Mar 20
Going to be hooked up to a bunch of things and sleeping elsewhere knowing you are being monitored doesn't seem appealing in the least. The facility and staff member made this the least amount of horrible that it could be. The room was clean, the bed was comfortable and the staff knowledgeable.
Christina Springstead
Christina Springstead
14:52 02 Mar 20
Clean, quiet, pleasant. Friendly technician. Recommended.
Mary Kaylor
Mary Kaylor
19:10 01 Mar 20
They made the sleep study and follow up cpap fitting as comfortable as possible and were very helpful with any questions I had during the study.
Sheinalee Lloyd
Sheinalee Lloyd
16:50 01 Mar 20
The Technician was amazing, helpful and answered any questions. I couldn’t have asked for a better experience.
Jessica Hoggard
Jessica Hoggard
17:44 29 Feb 20
Very easy and comfortable accommodations. My technician was super nice and reassuring
gabriel portnof
gabriel portnof
01:23 29 Feb 20
I was sooo nervous having to stay here overnight and by myself. However, one of the nurses, Byron made me feel so comfortable. He explained everything thoroughly and made sure I was good. I had a great experience here.
Jennifer Montgomery
Jennifer Montgomery
19:22 28 Feb 20
Outside of not being able to play the instructions video every thing else went well.
Gregg Bergman
Gregg Bergman
02:08 28 Feb 20
The technician was super friendly and explained everything thoroughly. The room was clean and very comfortable.
Kathrine Bennett
Kathrine Bennett
16:51 27 Feb 20
Center is incredibly comfy, clean and quiet. Staff is friendly, helpful and incredible at explaining the process. Had no problems sleeping.
rovingtailor Powers
rovingtailor Powers
16:24 27 Feb 20
The staff was very professional and nice. It was a 5 star experience. Nice Bed. Great Place.
Kinney Construction
Kinney Construction
22:47 26 Feb 20
The were super nice
Patricia Callejas
Patricia Callejas
17:10 25 Feb 20
This was my first sleep study. All was good. Very accommodating. Next time I will bring my own pillow but all in all it went great!
Bud Faulkner
Bud Faulkner
03:07 25 Feb 20
The facility was clean and the technicians were knowledgeable. They made the experience as comfortable as possible.
chuck hawkins
chuck hawkins
18:02 24 Feb 20
Very clean, cozy, my nurse was very polite and had patience with me and answer all my questions. Staff where very friendly!
Liz Estrada
Liz Estrada
16:47 24 Feb 20
The experience here was comfortable and very friendly making for a relaxing environment.
Dennis Blake
Dennis Blake
18:18 23 Feb 20
Very efficient and considerate. Preparation is tedious and was performed meticulously. I got to sleep immediately and slept well. The building does not have a number on it so it is difficult to find. I did not feel well in the morning but that is typical for me; I felt rushed in the morning.
Sam Hobbs
Sam Hobbs
16:54 23 Feb 20
Extremely professional and helpful throughout the process. The technician explained everything thoroughly and provided insight on the intention of the study. The rooms were clean and the bed was comfortable. Though it was weird sleeping with all the wires attached, the staff ensured I was at ease making the entire process easy to accomplish.
John Ampol
John Ampol
16:35 23 Feb 20
The woman that helped me was very attentive and was very aware of what she was doing.
Kristine Damiano
Kristine Damiano
16:29 23 Feb 20
Great beds and staff.
J “Ra” Swan
J “Ra” Swan
06:34 23 Feb 20
Staff was very welcoming. Answered every question asked in a kind manner. Amenities were perfect for my stay.
RVG FAM
RVG FAM
21:31 22 Feb 20
The home test was easy but I wonder if it gives the kind of data of a true sleep study. It seemed rather shallow as a study, but if it gives full data, I guess it's okay. The equipment was fine and the staff was professional and courteous.
Ronni Sanlo
Ronni Sanlo
17:38 22 Feb 20
DANE was very kind patient and courteous he answered all of my questions he made me feel at ease I actually enjoyed my overnight stay he went above and beyond I would gladly recommend This facility
GUILLERMO BALTAZAR
GUILLERMO BALTAZAR
17:27 22 Feb 20
I had a great experience at encino sleep apnea study. They put me in the presidential suite. It was wonderful. Thank you so much.
sara encinas
sara encinas
16:45 22 Feb 20
This was my second sleep study in one month it went smooth , study was on time v,ery expeditious,l slept like a baby, was in and out of there before I knew it very pleased
Michael Dougherty
Michael Dougherty
16:32 22 Feb 20
The staff was friendly and attentive. They made the experience pleasant and comfortable.
Richard Blackstock
Richard Blackstock
23:25 21 Feb 20
tge Staff was very thorough and did a great job!
Gunnar Van Curen
Gunnar Van Curen
16:38 21 Feb 20
Very professional and patient. Thank you so much, the nurse was absolutely great.
Deanna Canon
Deanna Canon
22:01 20 Feb 20
Staff was very nice and my staff member when I needed something she was very kind, and helpful to me, however to me the room was cold. The call button was placed in the wrong place it should have been on the left side of the bed where the apparatus that I was hooked up too. But all in all it was very nice and clean, and my staff member brought me an extra blanket that was very nice of her, I do not remember her name, she was the only female there so to her thank you for helping me, there was a gentleman there too he was nice also. I give them two members a 5 stars the room setting gets 4 1/2 stars just because of the placing of the call button and being cold other than that it was a very nice stay.
Carmen Antidormi
Carmen Antidormi
17:02 20 Feb 20
I had to have 2 tests done, both technicians were amazingly professional, kind, patient, and a pleasure to be around! Huan was thoughtful and I felt he went the extra mile to make me feel at ease. Definitely recommend them for anyone needing a Sleep study done!
Kaytlin Roque
Kaytlin Roque
16:44 20 Feb 20
I was there w/my son. Amazing service but their guest cots r ROCKS!!!
Olivia H Sanchez
Olivia H Sanchez
07:54 19 Feb 20
I arrived at 8:30 pm Ms Valentina greeted me with a smile and brought me in their suite, she introduced me with Angela. Admission was very easy, I let them know I had submitted everything online, they both checked and found it.Angela was my technician, she is fabulous, caring, professional, friendly, helpful. She explained everything step by step, I felt safe and comfortable making me feel at home. Valentina and Angela truly demonstrates sincere teamwork experience. Both ladies were very kind. I was reluctant but they made me feel safe , comfortable and feeling right at home . The room where I spent the night very clean, comfortable and accommodations better than a five star hotel. Both Angela and Valentina are big assets and are awesome contributors of exceeding expectations, it is truly a blessing been cared by wonderful people who treated me like family
Evie Gaytan
Evie Gaytan
12:40 18 Feb 20
Hard time finding the building in the dark, poor lighting in area. Would suggest checking out building in the daytime prior to appointment. Once there it was a great. Very good experience, comfy bedroom, everything explained well.
Marilynn Traupmann
Marilynn Traupmann
16:14 17 Feb 20
Excellent stay ,staff very attractive & courteous
Bernard Long
Bernard Long
20:27 16 Feb 20
Pleasently surprised. Bed and facility comfy. Technician was knowledgeable and patient with my questions. Downside was the directions. I walked around the bldg. for 20 min before finding the correct dble doors. A simple sign on the door would help.
John Severns
John Severns
19:21 16 Feb 20
The technician was very helpful and answered all my questions. The only problem I had is they never told me the door code over the phone and I didn’t know I needed one. I had to walk around the building checking all the doors until I finally found someone to let me in. Once I was in it was a good experience.
Darwin Wearp
Darwin Wearp
18:59 16 Feb 20
The facility & staff were amazing.
Luis Mercado
Luis Mercado
17:05 16 Feb 20
A beautiful clean center with comfy beds. The professional staff, Bryon was helpful throughout the night. Many trips with bathroom breaks. He explained the sleep test, the equipment, the reading, and the report will take 2 weeks. Great smiles, warm and friendly service staffs.
Anita Lee
Anita Lee
19:04 15 Feb 20
I now know my machine is outdatedWith your test machine I had the best night sleep I have had in a long time
Mary Rogge
Mary Rogge
17:38 15 Feb 20
It was pleasant I had no problems at all the nurse were fantastic explaining everything that was going to happenYour room was great I was impressed I had a very good experience there everyone new what they were supposed to do and they did it. It I was very impressed
JESSE CRUZ
JESSE CRUZ
16:50 15 Feb 20
The service I received at your Oceanside office was a veritable clinic in courtesy, service, and professionalism.I was greeted by Ashley with courtesy, respect and professionalism. Her tone and manner were positive, first rate in all aspects.Her explanation of the procedure was specific, helpful, and instructive.At all times she was the image of how this process should proceed.I will admit to having been a bit apprehensive about this procedure. By the time I left those concerns were totally delayed. Good for you.That night as I applied Ashley‘s instructions to the set up and procedure, the process worked exactly as it should, and I spent a most comfortable and productive night.
Greg Lefevre
Greg Lefevre
18:28 14 Feb 20
Staff are very thoughtful and helpful with all your needs.
Troy Duke
Troy Duke
17:55 14 Feb 20
Thank you Carlos! You were very good with my son 🙂
K J
K J
17:03 14 Feb 20
The host/ watcher was very nice and helpful. He is a true jokester. He made me feel so comfortable and he explained the process so well. Answers alll questions and knows exactly what he is doing. I have curly hair which made it a little time consuming for setting up the wires, the guy did a wonderful job places the wires and removing them! I would totally do it again, but the only downfall was I stayed in a smaller bed and a smaller room, than all the other rooms. So I had a little trouble falling asleep since the bed was smaller than what I am use too. I think all beds should be the same size not to feel out of space or feel some type of way staying in a smaller room. But I would totally do another sleep study here!
Maldenna Alexander
Maldenna Alexander
21:24 10 Feb 20
Thanks for your warm service and I feel very comfortable, thank you again.
Mei Fung Yeung
Mei Fung Yeung
16:56 10 Feb 20
We had a marvelous stay and the employees where very helpful.
cecilia robles
cecilia robles
20:15 09 Feb 20
I was greeted properly. Great customer service was treated like a queen. Everything was clean. Very attentive. My experience was excellent five star. Keep up the good work.
Tamra Williams
Tamra Williams
18:20 09 Feb 20
Very clean environment in a professional setting with a highly efficient staff. Kudos to Byron, a great Respiratory Therapist/Technician.
Larry Anthony
Larry Anthony
02:31 08 Feb 20
The tech was great!
N B
N B
17:22 07 Feb 20
My technician made the best out of something that might be a little awkward. Made me feel welcome and comfortable. Bed was pretty comfy as were the pillows. The setup is nice, like a basic little hotel room.
Dennis Wodzisz
Dennis Wodzisz
07:27 07 Feb 20
I really didn't know what to expect. All and all it wasn't too bad.
Kirk Venzor
Kirk Venzor
16:27 06 Feb 20
Very nice experience.
Mike Warren
Mike Warren
23:18 04 Feb 20
Alex was a great respiratory tech. Great asset to the company.
Robert Porter
Robert Porter
22:22 04 Feb 20
Very professional and friendly. Clear instructions of what was happening were explained, step by step. I felt very comfortable. Staff was very kind and accomadating.
Gerrie McGhehey
Gerrie McGhehey
17:21 04 Feb 20
One thing that confused me when arriving at the facility is that it’s inside the big office building with the parking garage underneath it. I could see a sign with Advance sleep on it so I had to check the address again and make sure I was at the right place. It actually worked out to be better than I expected because it’s quite a secure location. You access the office from the elevator in the parking garage if your there after hours! On the wall beside it there are instructions on how to use the elevator because it is locked and requires a passcode. When I finally made it to the office I was greeted by Michael who was my Respiratory Therapist. He was welcoming and friendly and showed me to my room for the night. In the room there is basically everything you would have in a hotel room (except the minibar!!) The room was cozy and clean. The wires were all laid out on the bed so after getting changed into pjs I sat in a chair where Michael attached all the wires to my head, legs and chest. He was easy to talk to and super friendly. It made me feel much less anxious. There is a bathroom with a shower, sink, toilet and plenty of room to change. It’s very clean and nicely decorated. After laying in bed and after Michael had calibrated the wires and machines I was able to either watch tv, read or use my phone until I was sleepy. You have a call button and you can press it if you need assistance during the night. It was easy to detach me from the wall so I could use the restroom if I needed it. The bed in the room could have been a little more comfortable but it’s only for one night and the sheets were very clean and soft so it wasn’t a big deal. After the night is done, I was woken at 5am to be detached from the wires and after you’re unhooked you can leave. It was such a smooth process and not as worrying as I had thought. There are quite a few other bedrooms in the facility so you can sometimes hear noises but it wasn’t a problem either. I would definitely recommend this sleep study center. And Michael gets 5 stars from me!
Ellie C
Ellie C
17:20 04 Feb 20
Good
Silvia Quinonez
Silvia Quinonez
16:18 04 Feb 20
Very clean professional place. My husband room was comfortable and clean. The nurse that was helping us was also great. Just waiting to see what our results are now.
Sahara Jauregui
Sahara Jauregui
23:46 03 Feb 20
Nice, clean and closely! Polite and matters and knock on door.
Emily R. Morales (Puppet)
Emily R. Morales (Puppet)
18:02 03 Feb 20
Facilitator was very upbeat, friendly, and thorough. Could not have had a better experience.
Dick Christian
Dick Christian
02:05 03 Feb 20
Your representative in Bakersfield was amazing. She was (Ashley I think) informative, punctual and explained the video, in regards to presenting her presentation. Ashley went above and beyond ( in my case) to research what exactly my doctor was requesting. (There was some confusión by kaiser). She was polite.Respectfully Norma Weyher
Norma vecchio
Norma vecchio
23:08 01 Feb 20
The technicians were super friendly and answer all my questions. They truly made me feel comfortable.
Mina Gonzalez
Mina Gonzalez
18:38 31 Jan 20
I forgot his name but this guy was very nice and very dedicated to his work. Very polite and respective to the patient. He really does his work in an excellent way. He deserve not just 5 stars. THANK YOU
carol gasapos
carol gasapos
09:33 31 Jan 20
Technician was very professional and accommodating. He walked me through the entire process of what to expect. I was sound asleep in no time!
Cesareon Caramanzana
Cesareon Caramanzana
05:53 31 Jan 20
My experience at my Advanced Sleep Medicine sleep study was very positive. Everything went smoothly. Both Amanda’s were professional and patient with me. Please give them both a big Thank You! from me.
Stephen Polto
Stephen Polto
21:31 30 Jan 20
better good place and the personal very professional , I'm recommend 5 stars..👍
LUIS
LUIS
18:49 30 Jan 20
Your technians were understanding and patient with me.I had a headache which made responding quickly difficult. Also waking up was difficult.
F Fletcher
F Fletcher
17:16 30 Jan 20
I had the kids room. Not fancy but comfy. 3 pillows . Lots of noise from freeway unfortunately. The staff are all awesome. I would recommend it to others.
Yolanda Francisca Sixta Uriarte
Yolanda Francisca Sixta Uriarte
20:04 29 Jan 20
Hahn was great. Great customer service. He even texted me to tell me I left my blanket, and followed up to ensure I got it later that night.
Valerie Bostick
Valerie Bostick
16:50 29 Jan 20
I am a healthcare provider and appreciate proper treatment. Byron was outstanding. Professional, friendly and obviously knew exactly what he was doing. A very positive experience!
Warren Kaufman
Warren Kaufman
06:48 29 Jan 20
The beds were comfy. And they were so friendly. ..great experience
jaidon figueroa
jaidon figueroa
05:38 29 Jan 20
Very professional staff they treated my 3 year old son like a king they were so patient with him during the whole process.
omer trigueros
omer trigueros
17:13 28 Jan 20
This was my first sleep study. Dodge was the person that monitored me throughout the night. Both Dodge and the other technician we extremely knowledgeable and informative. Dodge explained everything. I was apprehensive as I headed to the location on Olympic as I knew the building would be closed. I pulled to the gate, through the intercom I said I was there for a sleep study. The gate opened, they told me I could park anywhere and which elevators to use. I laughed after the set up as I looked like I was in a sci-fi movie with the electrodes. It was a great experience.
Tricia Knott
Tricia Knott
16:45 28 Jan 20
Stephanie was great very nice and helpful, just need shutters or new blinds in front window the light shines in room and is to bright and fist room was very cold .
Kristi Garcia
Kristi Garcia
17:35 27 Jan 20
A great deal of patience and gentleness was used. They used soft voices to help one prepare to sleep. Very kind individuals working there.
Melaney Dees
Melaney Dees
05:02 27 Jan 20
Clean very friendly employees. Nice experience
Catherine Brush
Catherine Brush
20:41 26 Jan 20
My technician was wonderful! Patient and amazing. It did take almost an hour from my scheduled time to actually be seen and get all the wires done, so I’d say wait to take any medications your doctor said to take. They seemed short-staffed so it took more than fifteen minutes to be seen. Walls are pretty thin so it’d be nice if they had more “quiet” signs and reminders posted. Close and convenient place.
Kacie Chapman Diaz
Kacie Chapman Diaz
20:13 26 Jan 20
Very professional
Tim Breon
Tim Breon
22:02 25 Jan 20
It was a pleasant experience.The room was clean, the bed comfortable.I especially appreciated Vanessa.I hope that is her name.She has a soothing voice and is friendly and easy to talk to.When I arrived I didn’t know what to expect. She relieved my nervousness immediately. I gave this experience 5-stars because of her.
Bijan Michelle
Bijan Michelle
16:45 25 Jan 20
When we arrived we were greeted by a staff member who was a lady and she was very welcoming and very engaging with my daughter. The stay at advanced sleep was great. The beds were comfortable and the pillows were nice and fluffy. I didn’t sleep so well since I was more concerned about my 4 year not rolling off the bed. That’s the only down side of the beds.The facilitator was very gentle and patient in placing the wires on her body. He also asked for my help so nothing was uncomfortable for my daughter and also came to check up on her often. My daughter enjoyed the stay. She wanted to return the next night for another sleep study.Thank you!
Vanessa Dawson
Vanessa Dawson
16:47 24 Jan 20
The women who explained the process for the home sleep test was extremely professional. She explained the steps very clear and in terms that were easy to understand and follow.
Patrick Ricci
Patrick Ricci
23:28 22 Jan 20
Rick was very kind patient and accommodating 😊
safaa henry
safaa henry
18:18 22 Jan 20
My sleep tech was very polite and informed me what the wires were and where they were going to be placed. The bed was comfortable and the restrooms were clean. Overall my experience was good.
Christine Almozara
Christine Almozara
16:39 21 Jan 20
My tech Andrew was top notch, he was very informative, caring and put me at ease. The room was spacious and like a hotel. Bed was comfy.The only difficulty was finding there building in the dark, the complex is confusing. Look for the BLUE LIGHT above the door as you drive into the parking lot. Parking is ample
Jeff Farkas
Jeff Farkas
00:41 21 Jan 20
Good parking they made me feel as comfortable as you would sleeping in a place that you normally wouldn't
Daniel Rodriguez
Daniel Rodriguez
19:56 20 Jan 20
Technician very kind & professional. Best night's sleep I've had in a long time. Very clean & comfortable.
claudia scott
claudia scott
14:14 20 Jan 20
Rooms and beds were very comfortable the people who assisted in the sleep study were very professional and kind thank you so much
William Wallace
William Wallace
18:21 19 Jan 20
The specialist I worked with was very accommodating and although I couldn't sleep as I normally would have I did my best.
Sheryl White
Sheryl White
16:46 17 Jan 20
Very comfortable and very nice staff! It was a great stay.
Dan Man
Dan Man
23:25 16 Jan 20
Gracias por todo
Maria Barrios
Maria Barrios
22:37 16 Jan 20
The Technician was wonderful, made me feel comfortable. The bed was terrible, the mattress was very hard. Very uncomfortable trying to sleep on it.
Danielle Cobb
Danielle Cobb
18:01 14 Jan 20
Fong made things easy. Priceless!
Jim Samuels
Jim Samuels
18:47 13 Jan 20
The staff was really great very polite and professional. My first experience doing something like this and it was painless. The study was for my 9 yr old son and he wasn't nervous at all. The staff made him feel comfortable.
Rose Chabrow
Rose Chabrow
16:28 13 Jan 20
Mostly good.The website and someone on the phone (at the main office, not at this location) both said they'd wake me by 5:30 a.m. and I'd be ready to leave by 6. Actually, it was about an hour and a half later. I'm not complaining about the opportunity to sleep later, but it is important to know that this may happen so that you can tell your employer that you might be late to work in the morning (or if you are not bringing your car and need plan public transportation or for someone to give you a ride home) and so you know what clothing, sunglasses, etc., to bring.One suggestion: There should be a shower, both to help getting the stuff out of your hair and so that you can go to work after an overnight test without having to go home first.
Stephen Weinstein
Stephen Weinstein
21:57 12 Jan 20
The technician was excellent. Very knowledgeable and friendly.
interstate fog
interstate fog
23:02 11 Jan 20
It was a very relaxing professional experience..i slept.a little better than usual...it was very clean and the attendants were pleasant and so nice..thank you.
Robert Mijares
Robert Mijares
07:03 11 Jan 20
The facility was very nice, almost like staying in a hotel. The tech on duty (Dane) was very professional. Explained every detail as we went along and was very reassuring. I did put on the CPAP about halfway through the night and not having used it before, it took some getting used to. Again, Dane was very supportive.
Greg Vedder
Greg Vedder
23:49 10 Jan 20
Amy was incredibly sweet, and it's obvious she enjoys her work. She was happy, efficient and put me at ease right away. Please tell her "thank you" again for me.
Kristi Davis
Kristi Davis
16:32 10 Jan 20
The staff was exceptional!Experience very enjoyable!
Johnathan
Johnathan
17:02 09 Jan 20
I have to give this place a 5 star but if I was able to give more stars I would, I had never been to a sleep study before and didn’t know what to expect, the tech that was assigned to me made me feel very safe and comfortable, a very nice and caring guy, I really don’t like to sleep away from home so I didn’t know how it would go, but to my surprise my stay was very good,. Thank you for caring for me
Patricia Ladyblue
Patricia Ladyblue
16:27 09 Jan 20
Despite being hooked to a million wires and having a mask on my face, I had the best sleep I've had in almost 2 years. The technician was friendly and helped me feel comfortable. I forgot what it felt like to wake up and actually feel rested.
Tliltictotolotl Macehualli
Tliltictotolotl Macehualli
17:04 06 Jan 20
The staff was very friendly, and made me as comfortable as possible, with all those wires!! I would recommend this center to everyone. Thanks
diane rosen
diane rosen
16:58 06 Jan 20
Very comfortable and friendly staffWould recommend hemet office
Roberto Neri
Roberto Neri
16:41 06 Jan 20
The young man was very friendly. Knows his job very well. Again thank you
Carlos Gomez
Carlos Gomez
16:34 06 Jan 20
Easy processThe one thing is that the actual device is confusing, in terms of when it is actually recording. There are a lot of lights on the thing, and it's hard to know which lights mean it's working. I went through the entire night with this thing on me, and I'm unsure whether or not it recorded.
Jim Glantz
Jim Glantz
21:10 05 Jan 20
The place was very nice and clean. The Tech was congenial and informative. The Tech was a gentleman and made me feel comfortable.
Cynthia Mott
Cynthia Mott
17:25 05 Jan 20
Very good experience. Technician did a great job.
Ray
Ray
17:20 05 Jan 20
Karina the technician was very personable and profesional
Theresa Lorenzo
Theresa Lorenzo
18:25 02 Jan 20
Great tech. She was really nice made me feel comfortable.
veronica leyva
veronica leyva
17:13 02 Jan 20
A very pleasant experience. The staff was good at accommodating me.
Damon Lewis
Damon Lewis
21:51 01 Jan 20
Very Helpful and Informative Staff.
Brandon Lindholm
Brandon Lindholm
18:41 01 Jan 20
Facility was very clean and cozy. Tech was super nice and friendly.. One weird thing was when I clicked on the address in the text they sent me for the driving map, it lead me to the old encino office that I did not even know existed (heard about it after I got to the correct address, from the front desk lady) not the address in the text. Google map. I was really perplexed where I was at and rerouted by using waze. Luckily I wasn’t late. When I arrived there was another lady asking if that was the right place. Maybe she had same experience.
j c
j c
04:47 01 Jan 20
Excellent Service. Explained everything in detail to help ease any anxiety.
Big Game James
Big Game James
17:40 30 Dec 19
Es un lugar seguro, limpio, confortable,y el personal es muy educado y amable. Te explican todo el proceso antes y después del estudio.
emilia elias
emilia elias
16:47 30 Dec 19
They were very nice and explained everything clearly. Made sure I was as comfortable as possible and gave me quick results.
Stephanie Ramirez
Stephanie Ramirez
04:22 27 Dec 19
The therapist in my opinion would be a 5 stars. Facility a 4 or less. The bed was 100% unacceptable. Suffered backache for a week.
odile kulscar
odile kulscar
21:33 26 Dec 19
I was given the wrong address for the location within the business complex.
skammer2007
skammer2007
16:51 26 Dec 19
Lugar excelente y todos los trabajadores fueron amables y de maravillas. Me trataron bien y me hicieron sentir cómoda y como en casa.
Rosa Flores
Rosa Flores
20:53 25 Dec 19
Excellent experience. My technician was kind, gentle and explained each part of the testing procedure. Room was spotless and the mattress was so comfortable. Can you tell me the brand please?
Bambi Piatnik
Bambi Piatnik
17:19 25 Dec 19
The nurse was great with my daughter very patient and explained everything to my five year old what was going to happen great service
Nic
Nic
01:46 25 Dec 19
The staff were professional and friendly and helped my daughter stay calm and explained everything in a kid-friendly way for her to understand the process. Everything was quick and well-managed and went as perfectly as possible! I really appreciate the care the tech took to be friendly and make sure our needs were met. I can’t remember his name, but he was truly amazing. My daughter is still talking about how nice he was. (He had tattoos on his arms and I think had a 3 letter name. He told me when I was filling out paperwork and it just didn’t stick in my brain.) The facility was very clean and well-kept. I was literally blown away by how well it went. Thanks so much!!
The Emerald Jar
The Emerald Jar
19:38 24 Dec 19
People were very much in tune with their job. They explained everything very well.
Benny Hernandez
Benny Hernandez
21:35 23 Dec 19
Very pleased that the tech was patient, friendly and informative.
MT Spade
MT Spade
18:51 23 Dec 19
I was so scared going into this place, I showed up for my appointment around 9pm so it was dark and the Victorian style building didn’t help. Jennifer was my nurse and she was amazing, I immediately felt safe and comfortable after interacting with her. I have watched one too many horror movies growing up so I was paranoid and on edge.. literally checked under my bed. She ensured me if anything were to happen she’d help me lol She then showed me to my room and hooked me up to the necessary equipment. Netflix was provided in the room along with a fan and the room was clean and cozy. I was out by 6am the next morning, overall it was a great first sleep study experience.
Meena Jay
Meena Jay
17:26 23 Dec 19
I was treated excellent. Alex was awesome so nice. Thank you and Merry Christmas
Virginia Ybarra
Virginia Ybarra
16:49 23 Dec 19
Had a very comfortable night and the technician explained everything to ease my fears. Very professional.
Pam Mcbride
Pam Mcbride
21:07 21 Dec 19
Everyone made us feel at home and really felt very comfortable! Thank you!!
ZENIFY Corporate Wellness
ZENIFY Corporate Wellness
19:19 21 Dec 19
Very professional and courteous
Tivis Mobberley
Tivis Mobberley
16:53 21 Dec 19
Was comfortable when sleeping. Was in a safe area. Didnt feel nervous about not sleeping at home.Left my book there 🙁 called to retrieve it and now getting the run around to get it.
Snow White
Snow White
16:25 19 Dec 19
It was comfortable. Friendly staff. Hotel settings. Strongly recommend.
Kimberly Mayo
Kimberly Mayo
05:17 19 Dec 19
Cool dark place. Staff was nice. The beds were decent, but not super soft. They are a bit thinner then I like. But I am sure if I asked them to add more bedding, they would of obliged. It is hard getting used to being strapped up with wires around you and straps around the chest were constricting a bit. I also had to call to get code for the door. No one text me or gave me one prior? Overall it was Clean and I felt safe and sound.
William Holmes
William Holmes
03:52 18 Dec 19
Very helpful and friendly technician.
Tri Tran
Tri Tran
20:57 17 Dec 19
Wonderful, kind, and helpful technicians. My daughter enjoyed the experience 😊
Sanford Autism Consulting
Sanford Autism Consulting
16:18 17 Dec 19
Lugar muy lindo y sobre todo limpio, amable personal y muy profesionales, te hacen sentir tranquilidad y confianza.
Lupita Guzman
Lupita Guzman
00:35 17 Dec 19
Very nice tech I think his name was Rich or Rick!
K Scheller
K Scheller
17:47 16 Dec 19
Noel was delightful! Very professional, knowledgable and friendly! She made being in a completely foreign environment with sensors stuck all over my body a better experience than it could have been. The facility was clean, homey and comfortable.
Dave Lewis
Dave Lewis
17:36 16 Dec 19
I had a great service the nurse attended me politely
Angel Minuto
Angel Minuto
16:33 16 Dec 19
I parked on P2 in the parking garage, took the elevator to the 4th floor, and rang the office door bell when it was my appointment time. Easy!The lab tech was very professional, she explained the procedure, then attached a Lot of wired sensors to me, and then I went to sleep. (It helps to be tired so it's a little easier to fall asleep with all those attached wired sensors).
Edgar Wallace Jr.
Edgar Wallace Jr.
07:26 16 Dec 19
They took care of me all night, and were professionals at what they do, I'm very thankful
Mark Wheaton
Mark Wheaton
16:29 15 Dec 19
Great Experience , the staff was Excellent .
Jason Lamela
Jason Lamela
18:56 13 Dec 19
Experience was very nice. I was very skeptical about the facility before assessing to the facility but it surpasses my expectations. Room and bed was clean and organized. Heather was very kind and polite. She explained the process. Great experience. Can you please send my study report to my doctor asap because I have an appointment on Dec.15th. Thanks
Rick Virk
Rick Virk
18:50 12 Dec 19
Me gustó mucho la atención que recibió mi hijo la muchacha muy amable no recuerdo su nombre pero creo es la única que habla español
Juliana Santillan
Juliana Santillan
16:28 12 Dec 19
I had a great experience. Alex went over and above what I expected. Great customer service. Thank you for everything.
Jq Qj
Jq Qj
16:59 09 Dec 19
It was a very good experience...Everybody there is very helpful
TANVIR HOSSAIN
TANVIR HOSSAIN
21:08 07 Dec 19
The technician that set me up and got the study done was very professional and knowledgable.
Doug Parent
Doug Parent
18:41 01 Dec 19
It was an amazing experience, my daughter conversated with the employee so well. I do recommend
Destiny Morales
Destiny Morales
16:27 30 Nov 19
Overall a pleasant experience.The Resp Tech was very helpful and courteous.
david jimenez
david jimenez
06:29 30 Nov 19
They were so nice and explained everything calmly and simple. Sleep to put it briefly sucked I’m not comfortable sleeping in an unfamiliar place but the room was very comfortable good tv with cable and the bed was comfy too. Thank you to the lady who took care of me
araceli reyes
araceli reyes
04:40 26 Nov 19
The personnel at advanced are very nice and pleasant to work with. They are very considerate. I really enjoyed the time I spent there.
Larry Palmer
Larry Palmer
22:13 25 Nov 19
Everything was great. Thank you!
Willie Jimenez
Willie Jimenez
00:15 25 Nov 19
The young man Andrew, was one of the most kind, helpful, and respectful to me.. He explained everything to me and I understood,I must say, it was so fresh and comfortable place, I would love to be there every night, best rest I've had in years.I will definitely be referring ppl to your place.Thank you.
Valerie Johnson
Valerie Johnson
18:46 22 Nov 19
Everything was 5 star from the time i entered to the time i left.
Michelle Page
Michelle Page
14:39 22 Nov 19
Comfortable setting, friendly staff, explained everything about test. Easy access to location and ample parking.
Dennis Ulick
Dennis Ulick
18:29 21 Nov 19
Great experience. Alex is a technician that goes well beyond the scope of his work. I believe you should know he is a great asset to your company. Thank you.
Mona Palomares
Mona Palomares
16:52 20 Nov 19
The staff was friendly and professional. The facilities new and comfortable.
Kevin Jones
Kevin Jones
17:17 18 Nov 19
Excellent service. The man who assisted us was very friendly and worked well with my daughter (the patient). He was kind and made the whole process easy. I highly recommend!
Beth Prevost
Beth Prevost
00:46 18 Nov 19
My wife had a sleep study there. The facilitator there could not have been more helpful. My wife has memory issues as a result of a stroke, so he took extra care with her as well as myself. He was great! The only concern that I had was it would have been nice if the initial questionnaire that had been completed would have been available to this location, so that it would not be necessary to (re)complete it a second time. One other thing, we had heard about some of the sleep centers in the area being dirty and in disarray. My wife said this place was very clean.
Joe Johnson
Joe Johnson
16:49 17 Nov 19
I was a little scared at first because I didn't know what they were going to do. But my nurse explained everything to me and as she put the wire on me we had a nice conversation. After she left I felt better and went right to sleep.
Patricia Gamez
Patricia Gamez
23:53 16 Nov 19
Dane was amazing! The rooms are spotless and comfortable!
MICHELA MARTINI
MICHELA MARTINI
15:20 14 Nov 19
The Respiratory Technician, Alex, made the process comfortable and clear. All around an easy and informative process.
Anthony Knight
Anthony Knight
16:45 13 Nov 19
Initially, I was apprehensive about my upcoming overnight sleep study because I had encountered so many problems in trying to get this appointment scheduled. I had come to the conclusion that everyone at this company must be brain dead. Since I didn't have a much better alternative, I finally agreed to go ahead and just get it over with. Thankfully, and much to my surprise, my sleep study experience turned out completely opposite than the one I had with scheduling it. The moment I walked in, I was greeted (by name) by the most delightful young woman. Missy was smiling from ear to ear, immediately putting me at ease, and it only got better from there. She was very patient with the various struggles in trying to find the proper CPAP mask to fit me. I had some difficulty getting to and staying asleep, due to a number of medical conditions which leave me in a great deal of pain. Despite needing to get up several times during the night, in addition to the other issues with the mask, Missy remained extremely helpful and patient with me. She even kept her terrific sense of humor throughout my entire stay. In the morning,, she voluntarily helped to wash the paste from the electrodes out of my hair.My only single complaint with this overnight experience is that the mattress was awfully uncomfortable. I almost felt like I was laying on a straw bed. Aside from that, the room was cozy, including a nice TV set, and the whole place was very clean.Missy truly made this experience a positive one for me. I simply cannot say enough good things about her. A truly delightful, professional, and lovely young woman, Missy is a very skilled technician who clearly loves her work. She is a huge asset to Advanced Sleep Medicine.Thank you, Missy!
ERIKA G
ERIKA G
02:36 12 Nov 19
Wasn’t sure what to expect as I had never had a sleep study done. This place was very nice, comfy, cozy, accommodating and clean. Staff (Noel) was very pleasant, easy and helpful. The gentlemen at the desk was also very pleasant, helpful and extremely nice. Would definitely recommend this place if you’re going for a sleep study.
DJSkelly1
DJSkelly1
00:07 12 Nov 19
Very clean, well kept facility. The bed and pillows we’re comfortable. I would have had a great nights sleep had i not had all the electrodes stuck to my head, torso and legs! Thanks for the excellent care from the clinician.
Maureen Vidito
Maureen Vidito
17:14 11 Nov 19
I took my mom for a sleep study at this center. She was nervous and our technician Jason B was able to explain everything to her and was able to comfort her. He was professional, very knowledgeable and very helpful. Thank you!
Dalia K
Dalia K
06:04 11 Nov 19
The workers really very nice
xiao Carey
xiao Carey
19:26 10 Nov 19
Very convenient and staff was very helpful. They explained everything about my home sleep study and how to operate the device.
Daniel Sadowski
Daniel Sadowski
19:13 08 Nov 19
Things went well. Your technician, Amanda made sure I was comfortable. Explained what was going to be done and answered all of my questions. The bed was comfortable and I think I slepped very wellFortunately, I had someone drive me to your facility otherwise I don't think we would have found your place. All in all everything went well.
Gerald Thirloway
Gerald Thirloway
16:25 08 Nov 19
Fantastic service! I always loved these guys. I made the mistake of going with another company that lied to me, claimed insurance denied my new CPAP when they had never even contacted them, mistreated me and refused to stop supply shipments. Skip terrible SleepMEd, now Verus/AdaptHealth and use solid, honest Advanced Sleep Medicine.
Jeremy Ross
Jeremy Ross
18:23 07 Nov 19
the most greatest place to go do your sleep study I believe is in Oceanside it's like a five-star motel stay you will not regret it and you will hope and pray that you will be able to do another sleep study there God bless you guys and thank you for your your business.
alfred grimmett
alfred grimmett
16:16 07 Nov 19
Was a very nice soothing experience. Staff was very imformative.
Jeanette Lopez
Jeanette Lopez
16:16 07 Nov 19
Things went very well
Rose Davis
Rose Davis
16:47 06 Nov 19
I snored like usual until halfway through when I was attached to the CPAP machine, and then I slept like a baby!!
Peggy Hollingsworth
Peggy Hollingsworth
19:48 05 Nov 19
The staff here is polite and friendly. They made me feel confortable. The beds are comfortable and the rooms and sheets are clean.
mike cisneros
mike cisneros
16:43 04 Nov 19
Heather was a calm presence. She applied and removed the wires and glue with care. The bed was cushy and I slept as well as I do at home.
Nancy Reeves
Nancy Reeves
16:10 04 Nov 19
Very nice people and a professional experience. I just did a home sleep study and have not gotten any feedback yet, so I don't know if I did it right. I received some one-on-one instruction on how to use the device, but it would have been helpful to have some kind of written instructions as well. How about making a youtube video?
Thomas Suggs
Thomas Suggs
03:10 04 Nov 19
Jason B explained everything that he was doing made me feel at home ready to sleep well like I did .
Jawaun Wells
Jawaun Wells
19:15 03 Nov 19
I was sent to this location by my insurance to get a sleep study done. I was not happy about the whole situation at all. I showed up and was met by a very cool young guy. He took me to the room, explained how everything worked, hooked me up to a million wires and I thought there was no way I could sleep. I watched some tv and the bed was a sleep number, I think that is what they call it. I was able to adjust the softness and after calming down. I did fall asleep, I slept through to my surprise. I am leaving this review for one reason and that it it was very clean, the bed and the facility was immaculate.
Monte Mendes
Monte Mendes
14:53 03 Nov 19
Clean and efficient. Technicians were good.
Terry Makeig
Terry Makeig
16:10 02 Nov 19
We had to take our four year old in for a sleep study. We were very unsure how she would. Amanda at Advanced Sleep Medicine services was absolutely amazing! She helped to out our daughter at ease by explaining what she was doing and letting our daughter touch everything before putting it on. She made what could have been a very traumatic experience for a four year old into a breeze. In fact my daughter keeps saying she wants to go back to her sleep study! Thank you Amanda!
Krys Z
Krys Z
05:09 02 Nov 19
Best place ever I have never been to a medical facility that is this amazingly great. Nicest employee, cleanest place most comfortable beds had great amenities for the caregivers as well as the patient.
Janet Osuna Marquez
Janet Osuna Marquez
20:34 01 Nov 19
It was a friendly super amazing environment with an amicable staff
Rodolfo Corona-Torres
Rodolfo Corona-Torres
20:33 01 Nov 19
Staff was kind and helpful. Everything went smooth.
David Castro
David Castro
18:12 01 Nov 19
The place was very nice and clean. Nicole was very nice and helpful and always a smile on her face.
Cindy Garcia
Cindy Garcia
16:08 30 Oct 19
The staff there for the sleep study was wonderful gracious always asked if you needed anything I appreciate it and yes I will refer someone there if they ask thanks
Tracy Spivey
Tracy Spivey
16:05 30 Oct 19
Pleasant staff, nice room
Sharon Cockrill
Sharon Cockrill
21:45 29 Oct 19
The place is ok, the staff was amazing and the facility was very clean. Thank you Andrew you made feel very confortable.
Norma Juarez
Norma Juarez
17:22 29 Oct 19
The people and the place in Encino was wonderful. Clean and comfortable.
Robyn Blachman
Robyn Blachman
03:18 29 Oct 19
The technician was very informative and helpful.
Ramon Barajas
Ramon Barajas
16:05 28 Oct 19
The idea of sleeping with a mask over your face is terrible. I had gone online to find out about it, I visited a friend to see her device. But having it over your face is different. The nurse is very kind, she changed the first device for a second which I found easier. I actually found it to be really relaxing after I was fitted and lights turned off. All worries and fears never happened. Good experience overall.
tina hedger
tina hedger
19:06 27 Oct 19
Everything was perfect. Thank you very much. I just wish it wouldn't take do long for my doctor to get the results and get back to me. I know you have nothing to do with that. But thanks.
David Jr Bell
David Jr Bell
04:39 27 Oct 19
Emerson was super knowledgeable and very friendly and I didn't feel uncomfortable with the location. The bed was comfortable and clean.
nyki Liongco
nyki Liongco
23:10 26 Oct 19
I went for the first time this past week and since I arrived they were very nice and respectful. I didnt know what to expect as I have never had to do a sleep study before but they sure made me feel safe and comfortable I would highly recommend this place
Ashley Carpintero
Ashley Carpintero
16:32 26 Oct 19
Very helpful attendant, went very smooth and very nice acomadanions.
Mike Dill
Mike Dill
16:05 26 Oct 19
Great place! Very helpful staff, very attentive. Hoping I can FINALLY get some answers with my nigthtime breathing. Highly recommended!
Neil DMonte
Neil DMonte
03:02 26 Oct 19
Not hospital-like, I felt very comfortable. Aside from the wires (which afterall are necessary), I found the experience better than a night at a motel.
Tliltictotolotl Macehualli
Tliltictotolotl Macehualli
22:36 25 Oct 19
I was very comfortable and Alex was the best. He explained everything carefully and gingerly; I knew exactly what to expect and I appreciated his care. The room was very nice and clean. Thank you for turning my anxiety into calm!
B Smith
B Smith
22:02 24 Oct 19
Outstanding service.
Sharlyn Spates
Sharlyn Spates
16:03 24 Oct 19
Once inside everything was handled professionally. However upon arrival the doors were locked and I had to call around to get the code. The door where the code could be used was accessed by steps only. There was no place by this door to sit while I tried to contact someone. There was no ramp for handicapped access. Even though I I informed the out of state scheduler that I might need help getting to the office there were no wheelchairs or rolling walkers or assistants to aid my getting to the 3rd floor. Again once I did get there everything was handled very professionally and this is the reason I’m giving the high score.
A La Roan -2111-
A La Roan -2111-
06:25 24 Oct 19
Very professional 👍👍
FISH LINDEN
FISH LINDEN
18:05 23 Oct 19
Had a great experience the nurse was really nice and helpful she made me and son who had to have the test done very relaxed and comfortable
kelly simmons
kelly simmons
16:49 21 Oct 19
9/13/19 The technician is very knowledgeable and friendly.10/18/19 Had my follow up for CPAP and the technician was amazing and she will explain every detail you want to know. From last month up to this month, she assured that my stay is pleasant and explain the process consistently. Thank you so much!!!
Sherwin Andres
Sherwin Andres
16:26 21 Oct 19
Technician was good. Bed was comfy. Of course it was not the best night of sleep I've ever had, but that was due to the wires and the apparatus, not Advanced Sleep Medicine Services.
j9studt
j9studt
05:10 21 Oct 19
Nice and experienced staff, nice facility and nice experience overall
gary dominguez
gary dominguez
21:35 20 Oct 19
I did have a very good experience I did at home sleep study just last night I'm sorry the night before Friday night and the young man that instructed me how to do everything instructed me very well he was very pleasant and I hope it all went good.
Nancy Talbert
Nancy Talbert
16:21 20 Oct 19
Great place and onsite staff was great!
Joshua Carle
Joshua Carle
16:01 20 Oct 19
I had two sleep studies and both went very smoothly. The employees were kind, helpful, efficient and did a great job of making me comfortable and confident in the process. Thank you Jessica and Ernie.Pauline Porter
Pauline Porter
Pauline Porter
17:56 19 Oct 19
Great tech and comfortable bed!
Christopher Wyant
Christopher Wyant
21:16 18 Oct 19
Fast and friendly staff.
Audy Marlissa
Audy Marlissa
19:44 18 Oct 19
Good comfortable experience, great friendly and professional staff.
Jerry Summers
Jerry Summers
18:42 18 Oct 19
Jason B was an amazing technician. Didn't know what to expect when I went for my sleep study. I was so afraid to not fall asleep. He was nice and encouraging about the study. Thanks Jason, you rocked!!!
ornella29
ornella29
22:20 15 Oct 19
The guy that was there he was very professional and well knowledgeable about the procedure and very attentive to all patients.
Elizabeth Brown
Elizabeth Brown
18:53 15 Oct 19
Easy , Fast, Relax. Clean.
Keyvan Taghizadeh
Keyvan Taghizadeh
16:21 13 Oct 19
Very comfortable bed. Netflix is a plus. Tech was knowledgeable and had no issues.
Elsa Hernandez
Elsa Hernandez
17:13 11 Oct 19
“Sleep study” is an oxymoron to begin! Sleeping in a strange room in a strange bed with someone eavesdropping on you via a TV monitor and sensors all over your body is the epitome of uncomfortable. That being said, what made it work as well as it could was Stephanie. Being a female, it was nice to have a female “eves dropper” to begin with but having her be charming and extremely personable was the primary reason I felt comfortable enough to actually sleep!Please tell her thanks for the suggestion to use Coke to wash the goop out of my hair! It worked like magic and saved me on shampoo in the bargain. I’m going to pre-wash my hair with Coke from now on!
Cosima Hopper
Cosima Hopper
16:51 11 Oct 19
The staff was very friendly and made ya feel comfortable
Raquel Duran
Raquel Duran
00:16 11 Oct 19
Staff was friendly, professional and respectful. Interesting experience.
Terri Goggin
Terri Goggin
17:08 10 Oct 19
Staff was excellent. Beds and pillows were comfortable.
Sandi Farrow
Sandi Farrow
16:23 10 Oct 19
The service was great. I met someone at reception that made the instructions very clear and easy to understand. My issue came with the equipment. It died in the middle of the night I think. Once I woke up the machine wasn’t on and it didn’t turn on after multiple timed button presses. Not sure if it got the information it needed. Edit: so I have to go back in to pick up the equipment. Due to the machine dying in my sleep, they weren’t able to collect enough data. I would hope that I would get well enough charged batteries this time around because the drive is long and a haste to make at 830pm (their designated pick up time) Not to mention I’ll have to drop it off again the next day.Tl;dr: please make sure the batteries are charged for a full nights worth of operation.
Carmen Caraway
Carmen Caraway
17:37 08 Oct 19
I had a wonderful experience doing my overnight sleep study at the Pasadena location. My female technician that night was amazing! (I wish I could remember her name right now!) Anyways... she had a sweet demeanor, was knowledgeable and friendly, and she made me feel very comfortable. We had a few laughs together. Overall, I would highly recommend this facility!
JENNIFER KERNER
JENNIFER KERNER
16:22 08 Oct 19
My son was so nervous to get this study, despite I explained there was not reason to be. But the technician who welcomed us is sooo nice and friendly, attentive and helpful, that make us feel really comfortable, (sadly I don't remember his name, I think BuenaFe is his last name). He did good job setting all the equipment.The place is clean and nice, we loved it, plus it provides tv, wifi and some toys for kids. Bed is comfortable as well. Later they switch the technician, I forgot his name too, but he was nice too, he took good care of everything all night, and explained very well every detail, and he was very kind too when we left.I have not complaint today. It was a great experience. Thank you.
Martina Martinez
Martina Martinez
16:56 07 Oct 19
The girl that was working in office when I picked up my portable for home testing was absolutely fantastic. 10/03/19
Jackie Chappell
Jackie Chappell
16:07 05 Oct 19
Great experience! Staff (Emerson?) was very professional and helpful.
Jim Turner
Jim Turner
17:24 04 Oct 19
I had an excellent experience! I suffer from PTSD and my condition was acknowledged. I was asked questions that lead me to believe that the staff is very well trained with handling people with varying degrees of mental and physical difficulties. I had the best sleep that I have had in a very long time. The bed was huge and comfortable. The room temperature was perfect and I very much enjoyed my overall experience.
Isaac Juarez
Isaac Juarez
16:34 04 Oct 19
Neat, clean and comfortable.
Stan Delmore
Stan Delmore
16:05 04 Oct 19
Jason B was the most professional and informative tech .I had a wonderful experience at advanced sleep because of him thanks Jason . Sincerely yours David
David Baccari
David Baccari
14:38 04 Oct 19
Had a good experience and the staff was awesome.
Irene Wilkinson
Irene Wilkinson
21:10 03 Oct 19
Great experience. Would recommend it highly.
steven king
steven king
03:29 03 Oct 19
I had an Excellent nights sleep on the CPAP machine under the expert control of a true professional.
Gary Bradshaw
Gary Bradshaw
18:20 02 Oct 19
The entire experience was great. It was very clean, the rooms were nice and the bed was very comfortable. Alex was the person who monitored my stay. He was great, explained everything and was attentive and helpful throughout. He was also quite funny, which helped ease the experience of being completely wired up and plugged in! Kudos to Alex for his professionalism!
P Keller
P Keller
02:24 02 Oct 19
What an experience lol all those wires that tell the very efficient and wonderful staff what is on the go.Really comfy bed with great duvet
Jasmine Fairchild
Jasmine Fairchild
15:56 01 Oct 19
The sleep place was very nice and comfortable. The staff was amazing!
linda Wilson
linda Wilson
21:56 28 Sep 19
Very polite and friendly
Shawn Orr
Shawn Orr
19:22 27 Sep 19
Very clean facility the bed was comfortable and the pillows were ok too. A bit too cold for my liking to sleep in towards the end the room warmed up but by then it was time to go 😳.You talking about TIRED 😞 I WAS SO VERY TIRED when I left there I didn't feel rested AT ALL . Kinda stiff too because of the uncomfortableness of sleeping with a gang of wires hooked everywhere. You know what made up for all that ? The QUALITY OF SERVICE I RECEIVED 😍. I had the best Attendant working on me he was very polite and well mannered, thoughtful, kind and caring really down to earth , easy to talk to and eager to please as far as offering extra blankets assisting me with my phone charger and offering to turn on the t.v for me if I wanted to watch it. Which I did not but it was nice to be treated so respectful and gentle with a pleasant attitude. He made it all worth while for me 😁 MAY GOD CONTINUE TO BLESS HIS SOUL AMEN. 🤗🌻 IN JESUS NAME AMEN ( ACTS 2:38)
Tonya Rios
Tonya Rios
21:10 26 Sep 19
I was dreading the process because I would have to take my 10 year old son who is super anxious when away from home. He was referred to the study by his pediatric neurologist. The next morning I left completely in awe because of the great experience we both had. Pat was amazingly patient with my son and kept him entertained while getting set up. By the time he had to go to sleep, my son was completely at ease. Wish I could get him to go to sleep that quickly at home!
Raquel Maden
Raquel Maden
16:11 26 Sep 19
I was amazed at the professenalism and friendliness of the staff. They explained what was to happen and quickly disspelled my anxiety. I fell asleep quickly and had a wonderful night's sleep. The facilities and bed were clean and comfortable. Only 1 problem..nobody gave me an explanation of what to expect. No written instructions either. Need to get this information to patient!
Bette Stewart
Bette Stewart
16:10 26 Sep 19
not ever having a sleep study before I wasn't sure what I was walking into. The bed was comfortable, the staff was very courteous and very professional . didn't really like to CPAC tho. I didn't expect to sleep any better they're as opposed to home and I didn't. So that was something that was expected.
JOANIE MOSCATELLO
JOANIE MOSCATELLO
16:17 25 Sep 19
Stephanie was great and made him feel very comfortable. She made sure I got to my car safely, which I thought was very thoughtful and over and above her job. We had a great experience
Jen Thysens
Jen Thysens
16:03 25 Sep 19
I did a in home sleep test
Betty Davies
Betty Davies
16:19 24 Sep 19
She was very courteous, explanatory, just a very nice woman that made me feel comfortable every step of the night.
Robin Eberhardt
Robin Eberhardt
16:07 24 Sep 19
I had excellent technical assistant! He was very friendly and the bed very comfortable.
Robert Powell
Robert Powell
17:38 23 Sep 19
The experience was made comfortable with the support and caring Noel. She calmed me down after I was so upset when I couldn’t find the location. The directions should have explained where the Lab was located. It was so dark I couldn’t see the signs. If it wasn’t for a guards help I would have never found the location.The study was better then I experienced before. The stuff that was put on my face was very difficult to remove and left my face very red and itchy. You should have provided something to clean it off with. The stuff in my hair was equally terrible would be better to get something else to use. Room was nice. Bed would have been nicer with a mattress pad Under the sheet covering the plastic water proof mattress cover. Would have liked some low meditation type music to go to sleep with but that’s not expected. I liked the mask that was used.Looking forward to getting the results.
Diane Diyorio
Diane Diyorio
16:54 23 Sep 19
Very clean and relaxed facility. Staff was courteous and explained everything in sufficient detail.
R. C.
R. C.
04:21 23 Sep 19
Quick and efficient. I did the Home Test and the technician was clear and concise explaining how and what to do. Dropped machine off the next morning with no issues. All in all an easy, great experience.
Tyrone Northcutt
Tyrone Northcutt
19:33 21 Sep 19
Awesome place. The facility was clean and professional. Staff was very helpful and uncourteous. I would recommend it to anybody in need of this type of service.
John Beverly
John Beverly
18:36 21 Sep 19
The staff member did a good job of making an uncomfortable experience pleasant. Thank you for your professionalism.
Royce Siggard
Royce Siggard
16:13 21 Sep 19
The home study was okay. I couldn’t get a good night sleep. But being at the facility would have given me a better sleep study like before. Staff is excellent their and very helpful.
Leahcim “Mickey” Evazra
Leahcim “Mickey” Evazra
21:05 20 Sep 19
very nice and efficient.
kelly d
kelly d
17:36 19 Sep 19
Staff was very polite and professional. She made my son feel comfortable which was a big plus for me since he was very nervous. All my questions were answered and I am very happy with my experience.
Genesis R
Genesis R
17:34 18 Sep 19
Amanda was great, took time to explain the process to me. Was very nice, easy going. She made me feel more comfortable since I was nervous before the exam.
Patreka C
Patreka C
16:03 18 Sep 19
Justin was very friendly and professional
Jose Melin
Jose Melin
16:36 17 Sep 19
Everyone was helpful. The room was fine. It was one of my bad nights with cramps and spasming, so I didn't get much if any sleep. Hopefully now everyone knows that I really do have problems sleeping.
Lynn Gustafson
Lynn Gustafson
21:53 14 Sep 19
My first time to do the sleep test and it was a pleasant experience.The Tech gave me the complete run down of the procedure when I got there and it was as described when I woke next morning.Very professional... Recommendable place...
Walter Vida
Walter Vida
18:19 14 Sep 19
Very clean. The staff was very friendly and helpful. Alex was my monitor through the evening and he took great care of me and explained everything thoroughly and answered clearly any questions I had.
Richard Vaughn
Richard Vaughn
02:16 14 Sep 19
Advanced Sleep was very professional and courteous. However, for 25 years I am dependant on a CPAP to sleep, (I am alive and thankful when these machines were invented.) The Social Security Adm requires a study without a CPAP, so the result was well documented incredibly unpleasant night. A very sympathetic technician greeted me with the bad news. I will be required to do another sleep study, but I am told they will provide a CPAP.
Tim Wilson
Tim Wilson
18:26 13 Sep 19
All the technicians were extremely pleasant, professional, and helpful. They made my overnight stay a comfortable as it could be.
Blesd1
Blesd1
17:52 13 Sep 19
The nurse was super nice and explained the whole process. Kinda felt like I was at a hotel with wires connected to me.
Chuck H
Chuck H
16:07 12 Sep 19
I would like to thank Advanced sleep medicine services for allowing me to participate in your sleep study it was an awesome experience I would like to give special thanks to the technician Jason who was very helpful and knowledgeable I give him four stars for his excellent and professional job that he did again I say thank you
Robert Hampton
Robert Hampton
15:11 11 Sep 19
Love the nurse very nice and very patient.. thank you! Made my son feel just at home.
Marlin Mendoza
Marlin Mendoza
23:59 10 Sep 19
I went there twice for my sleep study. I was treated with the upmost respect by staff. GREAT STAFF!
Travis Moss
Travis Moss
22:10 09 Sep 19
Cameron made it all possible for me to do the study..pleasant reassuring. reasonable understanding. The room was nice. Thanks Cameron.
shirley Scales
shirley Scales
17:12 08 Sep 19
I had a positive experience and would not hesitate to take the study over again. I recommend it to anyone who is concerned about their sleep issues.
Carol Blasingame
Carol Blasingame
16:40 08 Sep 19
Friendly, professional tech that was concerned with my comfort and sleeping. I was very impressed and appreciative of Missy's demeanor and service.
Brian Thiele
Brian Thiele
17:42 06 Sep 19
Professional staff and clean environment, great experience both times I stayed overnight!
Tracy Washington
Tracy Washington
17:33 03 Sep 19
I wasn't sure what to expect, never having done a sleep study before. Stephanie, the therapist on duty, was very pleasant, great personality, and very good at making everything comfortable. and putting me at ease. The room was very nice, and private. Great bed and pillows. She checked on me several times throughout the nigh, but I never even knew it. I;m sure each person's experience is different, sleeping in a strange environment, but I had no trouble falling asleep, and was told I was sleeping well. I didn't feel like I did, but then that is why I was there for the testing, and not anything that could have been changed by Advanced Sleep Medicine Services.
Trudy Eaton
Trudy Eaton
16:12 03 Sep 19
The sleep study is really not a pleasant event to go through. Not quite as bad as nerve test but with the cascade of wires hanging off of your body. I was MOST impressed with my sleep tech, Justin. JUSTIN was a consummate professional, hard working and precise. He worked quickly to hook up all the wires and get me settled. He was always available. He was kind, friendly, knowledgable, and non judgmental. It is difficult to endure sleep deficits but now someone is watching my body rhythms. Justin made it all ok, calmed my fears and set up the test as of he was making cookies. No worries. He is VERY good at what he does.Maureen Look
Maureen Look
Maureen Look
16:10 03 Sep 19
Great experience all around. It was a a little noisy, waking up several times, hearing the person who arrived after me, through the wall and bottom of the door but was surprised to get the sleep I needed for the study. Woke up refreshed and energetic!
Paul Davidson
Paul Davidson
00:00 03 Sep 19
I’ve seen several reviews that were not very encouraging, so I was a little apprehensive about my sleep study. However, my experience turned out to be very good... so far. My referral came through quickly and my appointment was scheduled within two weeks. I was given several choices for a day that would fit my schedule. I was contacted several times just prior to my appointment to make sure all of my questions were answered and was given detailed information of what to expect. My tech was very friendly and sensitive to my needs and the apprehension I expressed. The room was pleasant, the bed comfortable and once I was all connected and the system calibrated, I fell asleep comfortably. I don’t have the results yet, so I’ll post a follow up once the results are in and I find out what the next steps are.
Randy Miller
Randy Miller
22:51 02 Sep 19
I had the best experience! I was even called to come in earlier than scheduled. When I arrived at the Hemet site, Hon (Haun?) was all prepared for my test. He explained in advance what would happen, which made the whole test go much easier! He was very professional and friendly as he "wired me". I appreciated his attention to detail. THANK YOU
JAY HOWARD
JAY HOWARD
17:14 29 Aug 19
Good service and nice treatment
段威
段威
05:56 29 Aug 19
Great place and very comfortable.
Lloyd Gower
Lloyd Gower
16:03 25 Aug 19
Jessica the Sleep Instructor was very pleasant and explained the uses of the CPAP and sleep study machine. I passed the sleep test and my first night with the cpap machine was very restful.
Helen Baker
Helen Baker
18:08 24 Aug 19
Jason B. is an amazing sleep technician, I didn’t know what to expect going in for a sleep study, as soon as I got there he made me feel at home. He was professional and meticulous in every way he has a way of making you feel at ease while getting your study done. Hands down he knows what he’s doing.
Josue Flores
Josue Flores
16:10 23 Aug 19
I was a little nervous about having the sleep study done. But Jason B was awesome. He made me feel very comfortable and it was a breeze. I can’t say enough good things about this experience.
Will Sanders
Will Sanders
15:56 13 Aug 19
My son went in and was really scared at first but the staff made it understandable for him. And was comfortable then really nice staff.
Adriana Sanchez
Adriana Sanchez
12:57 29 Jul 19
I had a sleep study done yesterday and had a positive experience and the R.T. Cameron was very Professional along with being corteous and Friendly. I highly recommend this facility for anyone who needs a Sleep Study..
Sergio Contreras
Sergio Contreras
19:28 24 Jul 19
I had a nice sleep, very clean, Jason B was so good with my 2yr son thanx a lot
Lex Houn
Lex Houn
13:28 24 Jul 19
Very nice staff, made the whole process of the sleep study very understandable and easy.
Lori Woolhouse
Lori Woolhouse
23:08 09 Jul 19
Stephanie is the best, so compassionate & knowledgeable. The only reason I keep coming back, keep up the good work. May god bless you.
Cam
Cam
02:07 16 Jun 19
As a 95-year old retired university professor, I rate Jason B an "A" among the many nurses, respiratory therapists, technicians, physicians and their assistants, etc., with whom I am involved. Jason is the most impressive "med" specialist of all.I was highly impressed with his courtesy, efficiency and certainly his calming, courteous manner; particularly as he clearly explained the entire process from taking off my shoes to hooking up each "spaghetti line" and strap for my sleep analysis.Sincerely, Charles Callaci
c DX
c DX
20:18 05 Jun 19
Very clean environment. Almost felt like spending the night at a friend's house rather than doing a medical study. Jason B. was awesome. Talked me through my initial discomfort with the mask and just went above and beyond to ensure my comfort throughout the night.
Akili Dulow
Akili Dulow
13:49 26 Apr 19
The tech Jason B. was great i felt weird about staying there by myself but he made me feel very comfortable being there, it was a great experience!
Jacky Garcia
Jacky Garcia
13:09 19 Apr 19
I’ve had to go in twice, and both times, my tech was Jason B, and I am thankful! I HIGHLY recommend, if you have to go in, that you ask for him ahead of time!His bedside manner, and personality, will quickly put you at ease, making the time there more relaxing and enjoyable, much less stressful, especially with his awesome sense of humor. The facility itself is very clean, modern, and very comfortable.
Rick Stumbaugh
Rick Stumbaugh
00:38 15 Apr 19
The technician Jason B. was extremely courteous and professional. He was very patient and informative during the whole process and while I chose to refuse treatment, I would ask for him again to be my technician.
Esteban Cuevas (Colorwind)
Esteban Cuevas (Colorwind)
10:02 29 Mar 19
Great place with friendly staff
Marcelino Yamas
Marcelino Yamas
01:43 29 Mar 19
Noel and Andrew provided me with high quality of care while I was there. They are both very knowledgeable and have excellent customer service skills. Both are a valuable asset to the company. I don't know how this location doesn't have 5 stars if the two are working here.
Benny Chupinij
Benny Chupinij
15:26 23 Mar 19
Jason was very friendly and explained everything making me feel right at home. Great personality! Most comfortable appointments I ever had!!
The Mexican Venom 21
The Mexican Venom 21
13:18 23 Mar 19
Terrible experience. The guy Sleep technician was rude.At the end he is very reluctant to wipe out connection points over the head and face leaving you go home with horrible looks of messed hair and face while going for everyone to see coming back from a horrible place.But when I insisted was rude gave me tissue paper telling you have to clean your self.I said I can’t see what is over my head then he was very rude and reluctantly or half heartily partially wiped making no difference still left me going home ugly looking face.I said why did you not having small hand towels available then He blamed the management don’t give any towel.He didn’t know how to wrap around blanket around the feet leaving me with cold feet.He had mask set on high pressure causing more disturbed sleep and messing up with the sleep results/assessment. He is very angry and rude guy more over how Sleep results could be reliable.
Tejpal Basra
Tejpal Basra
12:37 27 Feb 19
Knowledgeable staff, friendly instructor. I left know how to use the machine and felt educated by the class experience.
Duke
Duke
20:47 24 Jan 19
So far, all I've done was made my appointment, but I wanted to post because it seems like they have resolved prior issues discussed in other reviews that complained about them having an outside call center that was difficult to reach/deal with. I had no problem when I just called. The receptionist was competent, provided me with my newly assigned patient ID number and transferred me to the appointment desk where they scheduled my appointment within three weeks time. All seems good so far.
Laura Gordon
Laura Gordon
20:41 20 Dec 18
I stay with this company for 1 person ..and that is stephanie...my daughter loves her and she is so sweet and makes you feel so comfortable.. we will miss you stephanie
Jody Simpson
Jody Simpson
13:52 22 Oct 18
Husband had to pick up a portable sleep test at this location. Such a comfortable and pleasant office. The lady that helped us, forgive me I do not remember her name, was very helpful and super nice! Very easy to talk to and explained everything perfectly. Very happy with our visit!
Stefanie Noel Harrison
Stefanie Noel Harrison
23:43 28 Aug 18
My husband and I were there last night. The two techs were knowledgeable and put both my husband and myself at ease. The building outside is well kept up. The accommodations were clean and comfortable. I now know why I'm tired most of the day. This morning is the best I've felt in YEARS!This is the place to go if you need to be tested for sleep apnea.
Coleen Berger-Mori
Coleen Berger-Mori
21:03 31 May 18
The staff is nice but the rooms can use an uplift. I had an issue with my stay and the management took action and fixed it quickly.I now have my sleep machine and I am getting great support from the staff. I can tell they are focused on keeping their patients happy. The machine they provided is pretty cool it even has a sleep app 🙂
Laura Lindsay
Laura Lindsay
01:00 04 May 18
I've only has one other sleep study done at a different place (Global Sleep) and I slept on what was barely a twin bed there. My double bed at this place was much more comfortable. My technician was helpful, even when I had to use the bathroom several times. (I had a male technician. He was very professional, but I was surprised that they didn't have a female tech for the female patients.)I feel that a sign would be helpful on the outside of the building. I had to call the after hours number to find it.Here's what I learned and they should tell you: Yes, the building is on Hill, but the entrance is behind the building, which you'll find on Union. Head to the back door of the Dog Haus. The entrance to the medical building is to the left of the Dog Haus' door. Press the intercom with the blue button....I was told to not park in the parking lot behind the building. This is not a problem because there is plenty of overnight street parking on Union.
Kat D. 杜洁
Kat D. 杜洁
00:26 08 Jul 17
My bad ..... Their Good... Email mix up made me think they flaked...Sorry I was overtired.. Lack of sleep..
buddy RI
buddy RI
04:27 06 Apr 17
Tech Hahn was very professional and tried to make sure you were very comfortable. I am still waiting for full results, but it was fine. Driving home at 6 am not fun - but, okay.
Juliealovesart
Juliealovesart
19:56 24 Feb 17
ALBERTO RICO
Alberto Rico
Alberto Rico
01:53 07 Jul 14